Zoho Survey es una herramienta de encuestas en línea que ayuda a las empresas y organizaciones a recopilar comentarios de sus clientes, empleados y partes interesadas. Tiene una amplia gama de opciones de personalización, incluidos tipos de preguntas, temas de encuestas y opciones de marca. También incluye informes en tiempo real, integración con Zoho CRM y la capacidad de realizar encuestas en varios idiomas. Además, ofrece sólidas herramientas de colaboración y uso compartido, lo que facilita que los equipos trabajen juntos y obtengan los comentarios que necesitan.
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Segmento |
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Despliegue | Nube / SaaS / Basado en web, Android móvil, iPad móvil, iPhone móvil |
Inscripción en beneficios | Documentación |
Idiomas | Inglés |
It is a user friendly tool that helps me monitoring the status of survey. I can easily generate any survey and collect answers more efficiently. It is a great platform where we can estimate others thoughts of people. We also know their opinions and manage everything by others feedback. In this way we can make changes into our services. Everyone one face the different situations and gives answers according to their experiences.
Zoho Survey is top survey solution. It is a great platform that gives excellent services. My experience shows I have not faced any difficulty while using it on my work. It is the best in all conditions.
Zoho has created an organized product for the ease in our life. It is completely easy to set up. It also provides quality support. The main reason of using this tool we can collect others experiences and their opinions in the form of answers.
I had to create a survey for a Masters degree assignment and found the Zoho Survey Tool absolutely awesome! It is really user friendly and the existing surveys can either be used as is, or you can customize a survey to fit your purpose! Even a first time user is able to create a good survey with Likert scale responses!
The only thing I dislike is the price for I am a South African and subscribing is really expensive!
The Zoho Survey tool solve the problem of creating a whole new survey from scratch. Thinking of responses etc. At this stage I am looking into possible solutions to the Education problems we have in South Africa and the survey will give be an indication of where problems lie and how a change in the way we change could possibly help.
Zoho Survey has extraordinary features which let us easily customize the survey campaigns to gather a tremendous amount of feed backs and responses in reliable ways. We can view the campaigns in graphical and analytical ways to improve the overall working and easily conceive of what is being done and needs to be improved. This tool has easy features to use with imminent ways to handle the surveys. We can use it in different ways to gather all the feedbacks and preset templates can also be used to save time and improve efficiencies in the overall working.
This tool has all the required features which are somewhat necessary to promote the ways we interact with our audiences to gather reviews and feed backs. Some of the certain attachments like videos or images does not work properly, or often there are errors in data retrieving. All these things combined downgrade this tool in specific ways. The market value of this tool is also low as compared to other tools. We have also faced issues in integrating this platform with some of the other certain tools.
Zoho Survey let us improve our whole productivity in many great ways. We can easily use a survey template in order to launch a survey campaign which can either be processed in the organization or in order to gather feedbacks from our clients. All the responses can also be filtered out and can viewed in such ways to analyze and procure the results in the best possible ways. It has already produced lots of efficiencies in our working patterns and made us capable of keeping the views of audiences intact with our professional working procedures.
got alot of info out to our group and feedback quickly from everyone. Price is a little high for nonprofit youth group but overll its good
price mainly its just too expensive when we have no income lol
was able to poll parents on several events to get anticipated participation
ease to integrate with 3rd party apps its great
it fulfill all my needs, i have no dislikes about it
the interaction between my website with zoho crm saved me a lot of time
The complete resources for research creation were what drew the most attention.
The layout is a bit confusing sometimes at first but it is something that over time is easy to understand.
Communicating with customers through quick and easy surveys has made our service greatly improved.
Soho Survey is a great alternative to Google Surveys. Our company maximizes Zoho Survey by paying for the premium subscription to be able to use all the features. The free version is pretty good for having no cost but on the corporate level a premium subscription is necessary. Zoho Survey has some amazing templates that make creating a survey extremely simple and easy while also presenting in an elegant way. The software also has a wide array of surveys that they offer temple ate for, so there is always a correct template for the type of response you are looking for.
Some of the branding options are limited. Especially if your company has a specific design they are trying to match. While they do give the option to manually adjust the survey, it can be time consuming to go in and tweak the design. The software is a little bulky on the inside and may take a little adjusting in the beginning.
Zoho Survey helps our firm conduct quick and simple surveys for our clients and customers. It has functions that can help our firm on the business side of our operations but also can help gather information from our customer satisfaction. Most of our users take their surveys from their phones, therefore the likability from phone to computer is a great feature that seems to be working great for us.
It is easy to set logic jumps and your survey can be previewed in pc mode, tablet mode (portrait or landscape) and also on phone mode (portrait or landscape). Surveys look amazing as it is easy to add images as options and you can even control how many images are displayed per row/column. It is particularly good if you need to make a minimalist survey with a choice panel made by images, in which logic jumps play an important role. It is a very customizable and powerful tool. Me and my team mates have used Zoho for an entrepreneurship project in WU (Vienna University of Economics and Business) and we are very satisfied with the tool, as well as with the support team. We truly believe it's the best survey tool.
Better choices for design could be a great addition
Me and my team are creating a prototype for a piece of software that investigates preferences and then provides suggestions based on those preferences.
For Data Analysis, to get responses from the direct consumer .It easy to because the are user-friendly and it is an instrument to get responses to our direct consumer for our product. You can customize your survey and I forgot to mention there's free version .
I haven't yet encounter a problem with Survey Tool, Over all it was great tool for using data information that you needed.
What can I say, it's help for the small business in order to get direct responses from the consumer and what I lost mostly is that user-friendly, you don't have to be IT to set up a survey.
Zoho Corporation is an Indian software development company. The focus of Zoho Corporation lies in web-based business tools and information technology, including an office tools suite, Internet of things management platform, and a suite of IT management software. It's a great and all time favourite CRM tool as we do operate our all business on the platform from a long time
Not much but there Web version of application is not that attractive they should be. UI can be more professional instead of looking like colorful website of some school. Price is way higher but that matches their value.
Comprehensive IT management of our all business needs. IT Service Management IT Operations Management IT Security Management Endpoint Management Active Directory Management
This is a very solid survey application. There is an immense amount of customization. It allows for a lot of creativity when it comes to creating surveys. The best part about Zoho is that there is an offline survey option. It is a big help because you can create surveys without having to go online.
There is a bad integration with Google Sheets. Our firm has experienced issues with the integration. There were some unanswered questions because the user took different paths and when we looked at the sheets some questions were unanswered. This was a slight wrinkle in the program but nothing major.
It is a very easy interface that helps create surveys. The best part about it, is that employees do not need to be online to create the surveys. The best benefit is that there is a free version of Zoho Survey. This is a great cost effective alternative to survey software like SurveyMonkey.
Zoho Survey allows us to easily take a pulse on our current clients and make sure that everyone is happy to be with us and happy to be a part of the Social Agent family. We also like to use Zoho Survey internally to make sure that employees are also always happy.
We dislike the way that some of the creative functions work on the software but this is a very small issue for us and we've overcome it in time.
We are solving the issue of getting in touch with our clients and our employees to make sure that they are all happy.
An excellent, high end survey creation tool that enables us to create a survey within minutes whenever we are ready. The best thing is that we access our results in real time while respondents are submitting their responses. We access our results graphically that makes it simple for us to analyze the results.
Zoho surveys has established a gold standard in the sector of survey creation and analysis of results.
We can now create surveys that are made available to target team within minutes and respondents access them on any device.
I used Zoho Survey to send out surveys to my database of clients to gather feedback from them in order to make internal changes to better assist our clients. It's a very efficient tool and above all, very user-friendly, which doesn't hurt!
The only negative thing that I could say about Zoho Survey is that their customer service is very slow to respond. I use the chat with us option through our CRM whenever I have a question and it's very slow; they don't always realize you're at the office and need an answer as soon as possible.
I'm able to gather tons and tons of data all at once instead of meeting up with each of my clients to ask for their feedback.
Zoho CRM is best for Business consultancy
There is nothing wrong with zoho crm as I have used it in my call center.
We were using Zoho to solve our Lead Problems.
It’s mobile friendly and you can edit your surveys from either the desktop application or mobile application.
Sometimes, the mobile application freezes up when you’re editing.
I use Zoho Survey to conduct local market research for my company. I share the poll through my social channels.
Overall user interface of the application is really good and helping to build the surveys as per the requirement. The multi choice and other outside questions setting is really useful. The analytics and reporting part also helping a lot at the end. Happy yo go with this platform for longer period of time.
The clear understanding or results are not shared with people. Which people want to see what problems are occurred. The reporting and analytics part is not clearly defined. Some level of reporting should be open to people which can help to understand what are the results.
The clear opinions are coming out which helps which are to focus. People giving true opinions who are not speaking earlier and that causing and helping organizations to improve on time and within budget. Overall a great impression gave to us.
Its easy ability to create surveys with built-in question templates saves time in survey design. I like it for what it is. I like its inclusivity, meaning anyone on day one on the job can be shown Zoho and figure it out with little to no help.
You have to pay attention to specific questions that can be repeated on certain occasions; although little has happened, I have had to examine in detail to confirm that it does not occur. They would lack some more advanced features of other survey platforms.
I have managed to shorten the design time it took to create a survey from scratch; this software has allowed us to improve the way of making it due to all the recommendations it delivers, and it has had a positive impact on all our social networks.
1. Zoho Survey is available in all platforms like Windows, Android, iOS - so it is easy to use everywhere according to customer's convenient of time and place. 2. Zoho Survey comes with in-built highly featured quality Survey Templates, which can decrease of time consumption in making survey forms. 3. It's in-depth feature library is very handy and User Interface and Experience is very easy to understand and use. 4. It can help you convert your survey results to display in the form of Pie Charts or table kind of graphical representations which can help Survey Organizers to understand results of surveys in much better way. 5.Zoho Survey is totally online community, so survey form can be used at any corner of world at a very cheap price.
1. Provided custom branding feature has very minimal options for customization which sometimes can't meet client requirements. 2. Doesn't support to copy and merge survey questions to help that matter in a better way. 3. Zoho Survey is not good when your survey or feedback form has multiple customized and detailed answer type, that organizes the whole thing and that make respondent uninterested.
Instead of meeting person to person for product review and feedback, digital survey and review systems like Zoho Surbey is way more effective and efficient way to collect feedback and improve product in better way.
I love that it is super easy to use and you can easily navigate throughout the survey without loosing progress
This product is great there is not a single thing that i dislike about it!
Not having any issues with zoho survey it works great and i would highly recommend to anyone to use. it is super simple and easy to use.