Zoho SalesIQ Reseñas y detalles del producto
Zoho SalesIQ es un software de participación del cliente potente y fácil de usar que ayuda a las empresas a rastrear e interactuar con los visitantes de su sitio web en tiempo real. Ofrece una amplia gama de funciones que incluyen seguimiento de visitantes del sitio web, soporte por chat, captura de clientes potenciales y análisis. Como parte del conjunto Zoho ecosistema, se integra fácilmente con Zoho CRM, que permite una supervisión y gestión perfectas de los líderes, y su capacidad para realizar un seguimiento y analizar el comportamiento de los visitantes del sitio web, proporcionando información valiosa para las empresas.
| Empresa | Zoho Corporación |
|---|---|
| Año de fundación | 2000 |
| Tamaño de la compañía | Empleados de 10,001 + |
| Sede Principal | Chennai, Tamil Nadu |
| Redes sociales |
| Capacidades |
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|---|---|
| Segmento |
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| Despliegue | Nube/SaaS/basado en web, Mac de escritorio, Windows de escritorio, Android móvil, iPad móvil, iPhone móvil |
| Cursos | Documentación |
| Idiomas | Inglés |
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The best thing about SalesIQ is that it gives the benefits of two tools in one software - Analytics as well as chat.
some times the user goes into idle mode after inactivity. So that the visitor thinks that no one is online.
I can see realtime visitors on my website as well as chat with them.
Zoho offers a great way to communicate with customers that have questions from our website.
Zoho often reloads randomly, ending conversations with customers.
We are able to make sure that we can answer questions right away which is a huge benefit for business.
The best about Zoho Sales IQ is its very easy integration into the website, but what is also really appreciable is the very intuitive user interface and the well working mobile application
Unfortunately in the free version Zoho Sales IQ offers only a limited set of features and the paid subscriptions are quite expensive in the long term
I use Zoho Sales IQ mainly for its live chat feature (chatting with visitors for sales questions, support, etc.), but also for tracking visits to the website in real time
Integration of Projects Module with CRM Module.
limitations on Lead Scoring rules.4. KPI is not available.
Record for Leads, Accounts, Potentials, Deals, Tasks & Events can be maintained.Provision of creation of above records manually, through import facility or through Website forms.Conversion of Lead into Contact and Account.
Alerts! In the top right of every screen we see is an alerts tab that tells me if someone opened my email!! So much better than the tons of email alerts we used to get from Pardot. Chat! We can all chat with whoever comes onto our site, it prompts them to chat with us. If we miss the chat, it creates a ticket for us to call back!
How difficult it is to track anything back to the CRM. I feel there is a big disconnect between my agents and support.
Sales agent tracking is at an all time high. In salesforce who knew what they were doing, Sure we had reports we could create after hours of pain. But with Zoho, they pretty much make themselves!
Lots of customization capability, yet not expensive
Can't see the visitor path while someone is on your site, only that they are on your site for X number of minutes.
I sell a complex service...or a service that people don't understand without a conversation, since they can't know what they don't know. Live chat helps overcome the fear factor of reaching out to me.
I am happy to use Zoho products. We can start on budget as startup organisation .
Really this seems to be just right . So no complains
Funnel Management, tracking tickets
Accessibility, intuitive use and quick management allowed.
free management of leads' cards. more visual tools to pipe your opportunities
Sales management. Leads summary. Propect lists and client portfolio set.
The best thing about ZohoIQ its prowess as a lead generation tool, The data analytics results continue to be helpful in identifying potential clients.
RES Phorensics Consulting have experienced no major problems using ZohoIQ.
Achieving more relevant leads are the major benefits thus far.
I find Zoho SalesIQ very simple to use. I work for an IT Support Management company and we use this and other Zoho Products daily. The Zoho SalesIQ was simple to add to the website's source code. Be sure to place the code on all pages. It tells you this on the Zoho SalesIQ page, but I missed that the first time. I particularly like the pricing structure. We are a small company, and only need 2-3 users at most. We have started with the Free version, which includes 2 users, but plan to upgrade and continue at the Basic level (currently $19/mth). I encourage you to try this program for free or schedule a demo today. You won't be sorry!
Be sure you have complete access to your website, you will need to update HTML source code for this to work properly.
Increasing traffic on our website, and integrating it with CRM and Support softwares.