No reclamado: están trabajando en Zoho CRM ?
Zoho CRM Reseñas y detalles del producto
Zoho CRM es una plataforma líder de administración de relaciones con los clientes en la que las empresas de todos los tamaños pueden confiar para administrar las ventas, realizar un seguimiento de las campañas de marketing y obtener información sobre los clientes dentro de un entorno colaborativo centralizado. Usando Zoho CRM, los usuarios pueden configurar y personalizar esa plataforma de acuerdo con sus preferencias personales e incorporar todos los datos y el flujo de trabajo necesarios para maximizar sus funciones. Zoho CRM también está disponible en un plan gratuito y se escala gradualmente según las características necesarias.
| Empresa | Zoho Corporación |
|---|---|
| Año de fundación | 2000 |
| Tamaño de la compañía | Empleados de 10,001 + |
| Sede Principal | Chennai, Tamil Nadu |
| Redes sociales |
| Capacidades |
|
|---|---|
| Segmento |
|
| Despliegue | Nube / SaaS / Basado en web, Android móvil, iPad móvil, iPhone móvil |
| Soporte | 24 horas al día, 7 días a la semana (representante en vivo), chat, correo electrónico/servicio de ayuda, preguntas frecuentes/foro, base de conocimientos, soporte telefónico |
| Cursos | Documentación |
| Idiomas | Inglés |
Zoho CRM Pros y contras
- Amplia asistencia al cliente omnicanal a través de chat en vivo, teléfono y correo electrónico
- Opciones de automatización de alto nivel para diversas tareas de ventas
- Gran cantidad de integraciones con herramientas de terceros como Outlook y LinkedIn
- Versión móvil con acceso a informes visuales
- Seguridad, integridad y cumplimiento normativo de los datos integrados
- No son los mejores tutoriales para principiantes.
- Las integraciones pueden ser un poco torpes
Compara Zoho CRM con otras herramientas populares de la misma categoría.
Zoho CRM allows us to stay on top of our clients, integrates with Zoho Mail and has scaled with our growing business for the past 9 year.
The template editor isn't the easiest to use and I wish it allowed you to see other Zoho creators that have created public templates to copy.
Staying in touch with our clients, emails, sales and more.
Zoho CRM is one of the best content management software with multiple support like web forms, salseIQ, leads management
In the Web forms, there is no support for google ReCaptcha v3
We can integrate Zoho CRM for lead generation automatically using web forms
ZOHO CRM has the best and the most easy-to-use user interface. It is very cost-effective as compared to the other competing products in the market. The user-friendly GUI is the best in the world.
There is nothing to dislike in the product. The online version is as good as the on-premise system. It is a complete end to end CRM covering all aspects of business needs.
ZOHO CRM makes it very easy to manage our clients properly. it gives timely reminders for follow-ups and meetings. It enhances our productivity by 200%.
It's easy to use and customize. Its alsoeasy to learn
The product features lists are too long they need to do video comparisons cause you can easily pick the wrong product.
Making the sales process more streamlined
Discover the power of a single, all in one platform that helps to manage business sales & marketing prospects, leads, email lists and campaigns. Zoho CRM is an easy to use sales and marketing software that helps to manage all of contacts, emails, tasks and notes in one place. It offers features such as email integration and automation insights to help contacts better. Zoho CRM is a powerful sales and marketing platform that can help to manage business teams and customer relationships. We can also schedule events, send personalized emails, manage leads, set tasks and more with a single dashboard.
Manage customers across multiple channels like emails, social media and even phones to automate processes and improve response rates. Get real time insights on customer activities to personalize their experience.
Zoho CRM, a complete sales and marketing automation platform for our online businesses, It helps to manage our business sales, marketing and customer relationships in one central location. Connect with business customers wherever they are email, chat or social media. Send targeted emails through the platform’s email marketing feature that enables to personalize email content based on user behavior. Get real time reports on user behavior, customer profile and more. Zoho CRM helps make informed decisions about business operations so that We can grow faster and smarter.
Zoho gives free emails which is really helpful for our clients and we strongly recommend ZOHO
Nothing specific cons about ZOHO CRM. We love it
Generally our clients doesnt know how to get free email ids for their domains. We help to configure their domain using ZOHO CRM and get it processed. ZOHO CRM helps our business very much
Zoho CRM..! I have been using Zoho CRM for three years. It is beneficial for Companies / Offices. In our daily routine, we need to call and follow up with the students. Also, we need to update the status of Students. The company will assign leads for every employee to follow up. By using this Zoho CRM, we can filter Hot Leads and Cold Leads. Based on that, we can follow up and note student status and details. Also, we can set reminders for the students who are not responding. If any lead is not responding continuously, we can directly send a request through Zoho CRM to the Internal Follow-up Team. If we want to send a WhatsApp message or email to a particular student, we do not need to save numbers on our phones. We need to download the WhatsApp application on PC. There is a direct option in Zoho CRM like the WhatsApp symbol. We can Click that and send messages directly through our WhatsApp Application. Coming to Emails, there is an option like an Email; we can click that and send an email directly to the particular student.
There are no such dislikes about Zoho CRM. If we have any issues regarding Zoho CRM, we need to raise a ticket to the sales department. They will take minimum time. In the meantime, there are many ways to do things in our daily routine it will get delayed. Sometimes Zoho CRM will make us confused with their activities like simple things, creating reminders.
Whenever we face issues with Zoho CRM, we have a separate team that is IS team / Sales Team. We will raise a request/ticket, and they will solve the issues. But the main problem is we will face difficulties more times with Zoho CRM. It will take time to resolve from the particular team. As well as, we have benefits with Zoho CRM. We can easily track the Lead profile and status. We can make notes for every conversation, which will be helpful for further communications with the same lead.
Works very well with my team, easy to use, and reliable
learning curve, but we got it figured out
Staying in touch with our clients and maintaining their needs
Zoho has helped us stay organized in so many ways. We love that we can add checklists, tasks and send out automated emails!
I have not found anything I dislike about Zoho.
Zoho is helping us stay organized and complete tasks when needed. It is also helping us stay connected with team members, agents, and leads by sending out Automated emails.
Excellent CRM app and analytics driven solution, all in one solution for complete business activities.
Nothing, I like most of its features and ease to work accessibility.
Attendance managment, Invoice , Sales Analytics, revenue booking and order concilation