Zoho Ayudar a desenfocar el fondo-sm
Zoho Logotipo de asistencia
Zoho Assist
Soporte remoto simplificado
4.6

( 370 )

Por qué Findstack ¿está libre?
Findstack Es gratuito para los usuarios porque los proveedores nos pagan cuando reciben tráfico web y oportunidades de ventas. Findstack Los directorios enumeran a todos los proveedores, no solo aquellos que nos pagan para que usted pueda tomar la decisión de compra mejor informada posible.

Zoho Assist Resumen de precios

Zoho Assist Planes de Precios
Prueba gratis
Suscripción
Zoho Assist tiene 5 precios, 5 planes, desde $12.00 hasta $28.00. Una prueba gratuita de Zoho La asistencia también está disponible. Mire los diferentes planes de precios a continuación y vea qué nivel y características se adaptan a su presupuesto y necesidades.
Soporte remoto - Estándar
$12.00
/ al mes
Acceso desatendido - Estándar
$12.00
/ al mes
Soporte Remoto - Profesional
$18.00
/ al mes
Acceso desatendido - Profesional
$18.00
/ al mes
Empresa
$28.00
/ al año
Información de precios para Zoho Assist es proporcionado por el proveedor de software o recuperado de materiales de precios accesibles al público. Los detalles de precios se actualizaron por última vez el 22 de marzo de 2025 desde el sitio web del proveedor y puede ser diferente de lo real. Confirme con el sitio web del proveedor antes de comprar.

Zoho Reseñas de precios de asistencia

Pequeñas empresas (50 o menos emp.)
23 de noviembre de 2023
 Fuente
Clasificación general:
5.0
CC
Carmín C.
Propietario
Compartir
"Zoho Herramienta de soporte remoto para TI"
que es lo que mas te gusta de Zoho Assist?

My experience with Zoho Assist has been nothing short of excellent. This remote support and access tool has proven to be incredibly user-friendly, making it accessible even for those who aren't tech-savvy. One of the most significant advantages of Zoho Assist is its ability to save many hours of work. The seamless connectivity it offers, regardless of geographical locations, makes it easy to provide or receive support without any time-consuming setups. The interface is intuitive, allowing quick navigation and control, which is essential in a remote access tool. The features like file transfers, voice and video chat, and multi-monitor support have enhanced the overall user experience. These functionalities ensure that you can carry out complex tasks as efficiently as if you were physically present at the remote location. Another remarkable aspect of Zoho Assist is its cost-effectiveness. It is economical to run, offering various pricing plans that cater to different needs, making it a viable option for both small businesses and large enterprises. The affordability does not compromise the quality of service, as it maintains high security standards to ensure safe and reliable remote sessions. In summary, Zoho Assist is a robust, efficient, and budget-friendly tool that simplifies the complexities of remote assistance. Its ease of use, coupled with a wide range of features, makes it an excellent choice for anyone looking for a reliable remote support solution.

¿Qué es lo que no te gusta de Zoho Assist?

It works and I have had any issue with it over 5 years of use.

¿Qué problemas hay? Zoho Assist resolver y cómo te beneficia eso?

Any issue that arises in an office scenario from loading new programs through to instructing client on using programs through to fixing or adjusting documents and general troubleshooting.

Pequeñas empresas (50 o menos emp.)
08 de noviembre de 2023
 Fuente
Clasificación general:
5.0
BW
Brigitta W.
Director de TI y Diseño
Compartir
"ZohoAssist es la solución de escritorio remoto más asequible"
que es lo que mas te gusta de Zoho Assist?

Pricing, ease of use, lots of features. It is very easy to deploy on computers.

¿Qué es lo que no te gusta de Zoho Assist?

So far haven't seen anything to dislike, it's been working for us great.

¿Qué problemas hay? Zoho Assist resolver y cómo te beneficia eso?

We have been using Teamviewer before we switched to ZohoAssist. Teamviewer stopped providing a non-profit rate, and that is when I found ZohoAssist. Customer service has been great to get us started and since then we really didn't need to contact them any more. It fits our needs perfectly and it is very affordable.

Empresa (> 1000 emp.)
06 de noviembre de 2023
 Fuente
Clasificación general:
5.0
JG
José Gervasio G.
Experto en la Materia
Compartir
"Exactamente lo que necesitábamos"
que es lo que mas te gusta de Zoho Assist?

The best feature of Zoho Assist is: it just works! No hassle, no install problems, no hard work with users... it just works. We needed a Remote Support platform for Windows, Mac and Linux, and Zoho Assist fit like a glove. The price is reasonable too, and the support team great as well. When you are selecting a global corporate tool, you know it's not easy most of the times. That's not true with Zoho Assist, we're glad we chose it.

¿Qué es lo que no te gusta de Zoho Assist?

The only downside I see is the lack of a detailed graph of concurrent support sessions active during a time period. There is a report about total sessions, but as our licensing model is based around concurrent support sessions, I believe the tool should make that information easy to query for clients. We had to implement some email alerts around Zoho Flows which seems a bit harder than it should be. Apart from that, the rest is fantastic.

¿Qué problemas hay? Zoho Assist resolver y cómo te beneficia eso?

Zoho Assist solved our need regarding Remote Support to our thousands of employees, working from anywhere and with different operating systems. It also allowed us to block a lot of "informal" (and sometimes unsafe) remote support tools.

Pequeñas empresas (50 o menos emp.)
26 de octubre de 2023
 Fuente
Clasificación general:
5.0
DD
Daniel D.
Fundadora
Compartir
"Mejor costo beneficio"
que es lo que mas te gusta de Zoho Assist?

Best price in the market Easy to deploy to clients You can do untattended access to the clients Easy to manage all clients.

¿Qué es lo que no te gusta de Zoho Assist?

In Mac sometimes the copy and paste doesn't work well.

¿Qué problemas hay? Zoho Assist resolver y cómo te beneficia eso?

Before tech support had to go physically to the computer or we used Logmein. But Zoho Assist is much easier to manage all the computers in central dashboard. And much faster compared to Logmein.

Pequeñas empresas (50 o menos emp.)
16 de octubre de 2023
 Fuente
Clasificación general:
5.0
SS
Shaye S.
Fundadora
Compartir
"Interfaz sencilla, funciona como se supone que debe hacerlo"
que es lo que mas te gusta de Zoho Assist?

I have used other remote support software to be able to login and assist my team with computer issues or to see real time what is going on with an issue my team is working on. Zoho Assist is simple and straight forward and has the tools needed for me to assist and resolve issues that have come up. from pricing to support Zoho has been a favorite of the company for many years.

¿Qué es lo que no te gusta de Zoho Assist?

Not much about Zoho assist that we do not like. Sometimes the login can be a hassle because of user error but otherwise it works as advertised.

¿Qué problemas hay? Zoho Assist resolver y cómo te beneficia eso?

Zoho Assist allows me to work remotely and still have access to my office desktop when needed as well as help my staff when I am working remotely.

Pequeñas empresas (50 o menos emp.)
10 de octubre de 2023
 Fuente
Clasificación general:
5.0
KJ
Kristofer J.
President
Compartir
"¡Sin duda el mejor!"
que es lo que mas te gusta de Zoho Assist?

We were long-time users of Logmein but were forced off it by the ridiculous price hikes. We were very surprised by how much more you got with Zoho Assist for a lower cost. The cross-platform support was a big plus. And it was much simpler to use overall!

¿Qué es lo que no te gusta de Zoho Assist?

Not much. Sometimes managing large amounts of computers can be overwhelming without some kind of Grouping/Folders for the admin side. But if you are managing 50-75 Unattended installs, the search features make it easy to find the computer you are looking for. For any number under that, it is very easy.

¿Qué problemas hay? Zoho Assist resolver y cómo te beneficia eso?

I use it to do both unattended and call in support for both desktops and phones. Mostly troubleshooting email issues around our hosting services. Having the ability to connect mobile users was an incredible benefit. Very helpful in guiding new users on setting up their mobile devices to our secure email service.

Pequeñas empresas (50 o menos emp.)
09 de octubre de 2023
 Fuente
Clasificación general:
5.0
AD
alix d
Fundadora
Compartir
"La mejor plataforma remota que he usado..."
que es lo que mas te gusta de Zoho Assist?

I have been using Zoho Assist for over 3 years now. I have used many other remote platforms but this one is my favorite because of how easy it is to setup and used. Especially for their mobile app platform works wonderfully. After trying over 5 different softwares, I can honestly say this one is an A+ all around.

¿Qué es lo que no te gusta de Zoho Assist?

I actually do not have anything that I disklile. At first I used to wish that they had an easy script that I can intergrate into my business website so it would make it easier for my clients for download the software. It wasn't because they didn't have it, I just didn't know how to do it. So, overall Zoho is my go to remote platform and I recommend this to everyone!

¿Qué problemas hay? Zoho Assist resolver y cómo te beneficia eso?

I started using Zoho Assist during Covid in 2020. This platform allowed me to continue to work and not leave my house. It was total lifesaver especially at their incredible cost. As a business owner, im always trying to save money anyway I can.

Empresa (> 1000 emp.)
16 de agosto de 2023
 Fuente
Clasificación general:
5.0
AG
Revisor verificado
Fundadora
Compartir
"Gran experiencia con Zoho Asistir"
que es lo que mas te gusta de Zoho Assist?

Remote Access: Zoho Assist allows technicians to access and control remote computers and devices, enabling them to troubleshoot issues or provide assistance without being physically present. File Transfer: Users can transfer files between their local device and the remote computer, making it easier to share important files during remote support sessions. Multi-Monitor Support: Zoho Assist supports multi-monitor setups, which is useful when assisting users who have multiple displays. Unattended Access: It allows technicians to connect to remote computers even when the user is not present, making it suitable for tasks that require ongoing maintenance or support.

¿Qué es lo que no te gusta de Zoho Assist?

Performance Issues: In some cases, users have reported performance issues such as lag or slow response times during remote sessions, which can hinder the troubleshooting process. User Interface: While Zoho Assist aims to provide a user-friendly interface, some users might find the interface design or navigation less intuitive compared to other remote support tools. Pricing: The cost of using Zoho Assist could be a concern for some users, especially for businesses or individuals looking for cost-effective solutions. Different pricing tiers might have varying feature sets, and it's important to evaluate whether the offered features align with your needs.

¿Qué problemas hay? Zoho Assist resolver y cómo te beneficia eso?

Zoho Assist's remote capabilities eliminate the need for support staff to travel to physical locations for technical assistance. This saves travel time and costs associated with on-site visits