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Zoho Assist
4.6
(370)
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No reclamado: están trabajando en Zoho ¿Ayudar?

Zoho Assist Pricing Overview

Zoho Assist Pricing Plans
Prueba gratis
Suscripción
Zoho Assist has 5 pricing plans, from $12.00 to $28.00. A free trial of Zoho Assist is also available. Look at different pricing plans below and see what tier and features meet your budget and needs.
Remote Support - Standard
$12.00
/ mes
Unattended Access - Standard
$12.00
/ mes
Remote Support - Professional
$18.00
/ mes
Unattended Access - Professional
$18.00
/ mes
Empresa
$28.00
/ año
La información de precios se actualizó por última vez el 18 de febrero de 2024.
Información de precios para Zoho Assist is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Zoho Assist must be conducted with the seller.

Zoho Assist Pricing Reviews

Pequeñas empresas (50 o menos emp.)
03 de febrero de 2024
 Fuente
Clasificación general:
5.0
DL
Darrin L.
Compartir
"Got it for Helping Parents in OH, Kept it because it is so Good"
que es lo que mas te gusta de Zoho ¿Ayudar?
Unattended Access Clients. I manage, as a volunteer, church computers and being able to access during evenings and off hours without needing someone there is priceless.
¿Qué es lo que no te gusta de Zoho ¿Ayudar?
That more people don't use and that I need to use Firefox because Edge is at time glitchy.
¿Qué problemas hay? Zoho Assist solving and how is that benefiting you?
Any and All user issues needing assistance within their session. Also Patching without the need for a user to be present.
Pequeñas empresas (50 o menos emp.)
Nov 23, 2023
 Fuente
Clasificación general:
5.0
CC
Carmín C.
Propietario
Compartir
"Zoho Remote Support Tool For IT"
que es lo que mas te gusta de Zoho ¿Ayudar?
My experience with Zoho Assist has been nothing short of excellent. This remote support and access tool has proven to be incredibly user-friendly, making it accessible even for those who aren't tech-savvy. One of the most significant advantages of Zoho Assist is its ability to save many hours of work. The seamless connectivity it offers, regardless of geographical locations, makes it easy to provide or receive support without any time-consuming setups. The interface is intuitive, allowing quick navigation and control, which is essential in a remote access tool. The features like file transfers, voice and video chat, and multi-monitor support have enhanced the overall user experience. These functionalities ensure that you can carry out complex tasks as efficiently as if you were physically present at the remote location. Another remarkable aspect of Zoho Assist is its cost-effectiveness. It is economical to run, offering various pricing plans that cater to different needs, making it a viable option for both small businesses and large enterprises. The affordability does not compromise the quality of service, as it maintains high security standards to ensure safe and reliable remote sessions. In summary, Zoho Assist is a robust, efficient, and budget-friendly tool that simplifies the complexities of remote assistance. Its ease of use, coupled with a wide range of features, makes it an excellent choice for anyone looking for a reliable remote support solution.
¿Qué es lo que no te gusta de Zoho ¿Ayudar?
It works and I have had any issue with it over 5 years of use.
¿Qué problemas hay? Zoho Assist solving and how is that benefiting you?
Any issue that arises in an office scenario from loading new programs through to instructing client on using programs through to fixing or adjusting documents and general troubleshooting.
Pequeñas empresas (50 o menos emp.)
Nov 08, 2023
 Fuente
Clasificación general:
5.0
BW
Brigitta W.
Director Of It And Design
Compartir
"ZohoAssist is the most affordable remote desktop solution"
que es lo que mas te gusta de Zoho ¿Ayudar?
Pricing, ease of use, lots of features. It is very easy to deploy on computers.
¿Qué es lo que no te gusta de Zoho ¿Ayudar?
So far haven't seen anything to dislike, it's been working for us great.
¿Qué problemas hay? Zoho Assist solving and how is that benefiting you?
We have been using Teamviewer before we switched to ZohoAssist. Teamviewer stopped providing a non-profit rate, and that is when I found ZohoAssist. Customer service has been great to get us started and since then we really didn't need to contact them any more. It fits our needs perfectly and it is very affordable.
Empresa (> 1000 emp.)
Nov 06, 2023
 Fuente
Clasificación general:
5.0
JG
Jose Gervasio G.
Experto en la Materia
Compartir
"Exactly what we needed"
que es lo que mas te gusta de Zoho ¿Ayudar?
The best feature of Zoho Assist is: it just works! No hassle, no install problems, no hard work with users... it just works. We needed a Remote Support platform for Windows, Mac and Linux, and Zoho Assist fit like a glove. The price is reasonable too, and the support team great as well. When you are selecting a global corporate tool, you know it's not easy most of the times. That's not true with Zoho Assist, we're glad we chose it.
¿Qué es lo que no te gusta de Zoho ¿Ayudar?
The only downside I see is the lack of a detailed graph of concurrent support sessions active during a time period. There is a report about total sessions, but as our licensing model is based around concurrent support sessions, I believe the tool should make that information easy to query for clients. We had to implement some email alerts around Zoho Flows which seems a bit harder than it should be. Apart from that, the rest is fantastic.
¿Qué problemas hay? Zoho Assist solving and how is that benefiting you?
Zoho Assist solved our need regarding Remote Support to our thousands of employees, working from anywhere and with different operating systems. It also allowed us to block a lot of "informal" (and sometimes unsafe) remote support tools.
Pequeñas empresas (50 o menos emp.)
26 de octubre de 2023
 Fuente
Clasificación general:
5.0
DD
Daniel D.
Compartir
"Best cost benefit"
que es lo que mas te gusta de Zoho ¿Ayudar?
Best price in the market Easy to deploy to clients You can do untattended access to the clients Easy to manage all clients.
¿Qué es lo que no te gusta de Zoho ¿Ayudar?
In Mac sometimes the copy and paste doesn't work well.
¿Qué problemas hay? Zoho Assist solving and how is that benefiting you?
Before tech support had to go physically to the computer or we used
LogMeIn logo
LogMeIn
. But Zoho Assist is much easier to manage all the computers in central dashboard. And much faster compared to Logmein.
Pequeñas empresas (50 o menos emp.)
16 de octubre de 2023
 Fuente
Clasificación general:
5.0
SS
Shaye S.
Compartir
"Simple interface, works as it supposed to"
que es lo que mas te gusta de Zoho ¿Ayudar?
I have used other remote support software to be able to login and assist my team with computer issues or to see real time what is going on with an issue my team is working on. Zoho Assist is simple and straight forward and has the tools needed for me to assist and resolve issues that have come up. from pricing to support Zoho has been a favorite of the company for many years.
¿Qué es lo que no te gusta de Zoho ¿Ayudar?
Not much about Zoho assist that we do not like. Sometimes the login can be a hassle because of user error but otherwise it works as advertised.
¿Qué problemas hay? Zoho Assist solving and how is that benefiting you?
Zoho Assist allows me to work remotely and still have access to my office desktop when needed as well as help my staff when I am working remotely.
Pequeñas empresas (50 o menos emp.)
10 de octubre de 2023
 Fuente
Clasificación general:
5.0
KM
kiera m
Compartir
"Excellent remote access platform"
que es lo que mas te gusta de Zoho ¿Ayudar?
I have been using Zoho Assist for several years now to remotely access numerous workstations at my business. After using a few other remote access software platforms, I feel like this is the best. It has the most features, and is user-friendly. I'm able to blank the screen and remote input devices when needing to do server work without risking on-site users interfering. The built-in FTP client is also a time-saver.
¿Qué es lo que no te gusta de Zoho ¿Ayudar?
When my Internet connection drops, it can take a couple tries to reconnect my session. When using the built-in FTP client, minimizing the window sometimes means it's hard to open again. All of these are minor, though, and the key functionality is there.
¿Qué problemas hay? Zoho Assist solving and how is that benefiting you?
Remote access to multiple workstations.
Pequeñas empresas (50 o menos emp.)
10 de octubre de 2023
 Fuente
Clasificación general:
5.0
KJ
Kristofer J.
Presidenta
Compartir
"Hands Down Best!"
que es lo que mas te gusta de Zoho ¿Ayudar?
We were long-time users of
LogMeIn logo
LogMeIn
but were forced off it by the ridiculous price hikes. We were very surprised by how much more you got with Zoho Assist for a lower cost. The cross-platform support was a big plus. And it was much simpler to use overall!
¿Qué es lo que no te gusta de Zoho ¿Ayudar?
Not much. Sometimes managing large amounts of computers can be overwhelming without some kind of Grouping/Folders for the admin side. But if you are managing 50-75 Unattended installs, the search features make it easy to find the computer you are looking for. For any number under that, it is very easy.
¿Qué problemas hay? Zoho Assist solving and how is that benefiting you?
I use it to do both unattended and call in support for both desktops and phones. Mostly troubleshooting email issues around our hosting services. Having the ability to connect mobile users was an incredible benefit. Very helpful in guiding new users on setting up their mobile devices to our secure email service.