Vendasta es una empresa de software de marketing que ofrece una plataforma operativa completa para expertos locales que atienden a pequeñas y medianas empresas en toda América del Norte.
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Segmento |
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Despliegue | Nube / SaaS / Basado en web, Android móvil, iPad móvil, iPhone móvil |
Soporte | 24 horas al día, 7 días a la semana (representante en vivo), chat, correo electrónico/servicio de ayuda, preguntas frecuentes/foro, base de conocimientos, soporte telefónico |
Cursos | Documentación |
Idiomas | Inglés |
Chiara is always available at our request and takes the time to explain every opportunity and all aspects of the products and services we inquire about. She is always checking in with the team and seeing where she can assist in opportunities or training.
I do wish when Vendasta bills out the account it was in one bulk transaction for all products and services, instead of individual transactions.
We are now a full-service Digital Marketing Firm. The benefits of Vendasta is that we have a full service team at our disposal
The online App & Dashboard are amazing to keep track of all digital marketing activities and analytics in one place! The white-label service is excellent and very timely. The support is rapid and thorough in answering all questions and helping you understand and sell products.
It is expensive but worth the investment.
I am a solopreneur. Vendasta gives me the behind the scenes support I need to grow my business.
The completeness of their strategy and the elegance of their app design
Not every package can be separated into individual apps and sold separately. Example the Reputaiton app has an ADA accessibility widget but I asked about just the widget and was told it could not be sold separately
We want to offer DFY services and don't want to staff up. I have product/service offer strategy and development done for me with excellent marketing assets.
Vendasta has been a great partner with their tools but Hashim Syed, Partner Development Manager, takes the experience to a higher level. He wants each client to succeed and goes above and beyond to help in every way possible. There are other platforms out there but it is people like Hashim that contribute to our success.
There is bit of a learning curve but that is similar to other products
Client management, product offerings
Vendasta has allowed my digital agency to appear larger than what I am. Because they have a list of products/solutions that I serve my clients with, I no longer have to hire staff to work on my projects... All I need to do is log on to the partner center, look in the marketplace for a given solution and launch my project. It has helped me streamline my processes.
I have been with Vendasta for 15 months now, and in these 15 months, I have had 3 different PDMs handling my account. I would have liked that number to be less so that we can work on a plan together. I am happy with the PDM that I have now and I hope he stays on.
The biggest problem Vendasta is solving with me is solving for me is the automation of reports being sent to my customers. This used to be a burden every month for me prior to working with Vendasta's ecosystem.
I love the customer support, I have been with Vendasta for over 3 years they are definitely innovators.
It's not very mobile-friendly for managing my clients.
outsourcing tasks that are time-consuming, also it's allowing us to free up time for customized clients
Vendasta provides all the marketing services and products that a digital marketing agency needs to succeed in one easy-to-use ecosystem.
The platform is robust. It takes some time to learn its many features and capabilities. However, it's incredibly powerful and ready to handle large sales teams!
Vendasta has enabled me to bring every aspect of my agency under one roof. I no longer need third-party services to handle invoicing, prospecting, and fulfillment. Vendasta is a one-stop shop!
The support from Amanda and Nic has been invaluable to get the business partnered with Vendasta, to utilise the range of products to offer tailored solutions for each business.
Just need to give yourself the time to get around the system, maybe a compact but detailed steps on where to find things tutorial.
Offering a tailored digital solution to businesses, without "stitching" them up to 12 month contracts. Being able to supply detailed and professional, easy to understand reports with inbuilt benchmarks, love it!
I love working with Chiara the best. She makes the massive Vendasta ecosystem manageable and navigatable.
There are periodic glitches and duplicative work.
Staffing concerns and infrastrucutre. We are having lots of success with Vendasta simply taking over some of the management for us.
Vendasta offers a wide range of resellable products and services. This allows my agency to provide custom packages to businesses large and small to expand their marketing. In addition to the resellable services, their fulfillment teams help keep projects moving forward smoothly and efficiently. And to top it off, the account reps, like Chiara Traverse, act as fantastic guides and cheerleaders, coaching you along the way and celebrating wins.
The only downside to having such a large fulfillment team needing those streamlined processes can sometimes reduce the ability to do custom work through the platform. But this is sufficiently made up for by the team's willingness to do their best to provide the highest quality of service and fulfillment at a price that allows agencies to maintain healthy margins.
Before Vendasta, I had issues finding people to fulfill work for my agency. Contractors were sometimes unavailable or didn't deliver quality work. Vendasta gave me access to quality, vetted fulfillment teams that have helped us scale our work and take on more clients.
I appreciate the ongoing strategic guidance and support from my Business Development Representative, Dwayne Larson. He’s highly knowledgeable, patient and can solve some of the most complex problems with ease and finesse. World-Class! Thanks for everything, for helping me rebuild my business in one of the most challenging times of our lives. It’s also been such a joy working with Michele Kerr for my Partner Onboarding. I appreciate the world-class guidance, lessons and the support in helping me set my agency up and get going in such a brief space of time. The biggest highlights for me has been how quickly it all happened and the level of confidence and knowledge I gained in such a short period of time. Feeling super equipped and ready to hit the ground running in 2022. Thanks to Michele and Vendasta.
Some products are not available for my country but the vendors do what they can to accommodate.
Vendasta provides my business with an all-in-one platform and marketplace of digital marketing tools, apps and guidance I provide to help local businesses grow. They make it easy to find products to sell, market with ease, and to fulfill under my brand while delivering an amazing experience for my customers and truly make a difference.
Vendasta provides a user-friendly dashboard and excellent communication!
There are some parts of the dashboard that are a little hard to understand.
I primarily have used Vendasta's services for Reputation Management. This has proven to be very useful for clients that do not have time to manage their online presence.
My expert, Alfred Umasor, has been patient and has directed me to meet MY goals, not his, this platform has awesome ideas for business software's to website tools!
I haven't found anything I dislike. The site truly is very well put together. There was just a few sections that has multiple tile selections that were duplicate.
I want to package my own product for my writers niche. I have found there isn't one fix all do all product for what I need. Vendetta has made SaS bundling a breeze! I can create my own bundle! This is awesome for any business in softwares!
Vendasta creates opportunities for an agency to increase it's offerings to clients via it's marketplace.
If there is something that I have to choose, it would be the lack of centralized marketing pieces from the vendors within the marketplace.
I am partnering with businesses to streamline their marketing strategy. The one-stop-shop helps my clients keep their efforts under one roof.
Michele showed me the ins and outs of the platform.
There was not anything at all to mention.
Vendasta is a complete platform for an advertising agency.
The relationships with everyone along the way make you feel like you have little cheerleaders! The platform and people are fantastic. The onboarding and 1:1 I don't think does compare, the people assigned to me were amazing to work with.
I do wish I could have a grid to use for Instagram posting as it is a visual platform, also the ability to post to stories...I would like to be able to utilize my clients for a CRM or an automated email campaign as well as for myself.
I really haven't had the opportunity to solve any problems yet with my type of business or clients. However, the posting platform saves me a lot of time!
There are many elements to what Vendasta offers to Partners that coincide with the vision I have for my company, Corporate Diagnostic Center. The onboarding process has been beneficial to my company, and more importantly, me as an entrepreneur. Some tools and resources are easy to navigate through as a first-time business owner that has never used some of the tools and services that Vendasta has to offer. My initial interest in aligning my organization with a Vendasta Partnership is the business services that Vendasta offers to help small businesses and business owners globally. I did not expect the services and technologies to be as beneficial for my own company as they have been for my clients. Working with Brooke and Sumit has helped me develop the type of infrastructure for my organization that I intended to create on my own. This has allowed me more time to fine-tune my business processes to scale my company on a larger platform than I had initially envisioned. Utilizing the CRM and Project Management Service will allow me to have the insight and control that I need to create products and sell them with a mass-production business model rather than a door-to-door sales process. Vendasta was the missing ingredient to perfecting the process I had envisioned for my organization. As I become more knowledgeable of the types of services available to me, I can help other business owners scale their businesses on a global level confidently, and more importantly, I can do this with efficiency and ease. The Vendasta Team has been fantastic to work with at all hours of the day. I am grateful for their hard work and knowledgeable insight into resolving my many inquiries.
There is not enough time to learn everything I want to learn to enhance the user experience for my clients. I would love to do an in-person onboarding to help get to the solution quicker.
My organization is dedicated to making the user experience of business services easier and tangible. Vendasta has set the standard with the video walk-through of each product. This helps me as a business owner help other business owners navigate through their services easily and in the most cost-effective way possible. Vendasta has also provided services such as the Weekly Post/Content Service that matches the type of service I would provide while creating content for my clients. This has proven as useful to the time I dedicate to each client. Vendasta helps create more time for me to dedicate to each client by providing services such as this one.
Vendasta is a leading cloud-based solution that helps organizations grow their business through the power of digital marketing. At the core of Vendasta’s solutions are a unified database and an integrated suite of tools that provide customers with increased speed, reach, and strategic insight into their digital landscape.
I found that Vendasta applications are very useful to increase business productivity and manage all business tasks to improve business leads.
I am very happy to use Vendasta’s solutions for our business. It provides lots of tools to increase revenue and manage all marketing services. In our business we used Vendasta for SEO Marketing, Website optimization and to increase business sales easily. In Task manager we can personalized our dashboard. It gives extra ordinary review management services to increase the trust with customers. We can create email marketing campaigns to boost business sales using business apps. Our users can create multiple email campaigns using drag and drop features. All email campaigns are responsive tested and set marketing campaigns for our business products.
The Vendasta dashboard is clean and easy to navigate. The Business app is fantastic for a freebie for new clients and the Snapshot Report is awesome to land those new clients!
I actually don't have any dislikes. Maybe make Customer Voice a bit easier to use.
The biggest advantages are being able to outsource work I would have previously not provide and have a client dashboard to keep everything organized!
I can't say enough good things about Vendasta. They have been a trusted partner of ours and are always there when we've needed them most! They also offer great customer and care, which makes it so easy to work alongside them in our growth stages.
Although their CRM is robust and comes with many features, there are some glitches to work through.
Vendasta provides fulfillment services for my digital marketing agency that allows us to scale.