No reclamado: están trabajando en SurveyMonkey ?
SurveyMonkey Reseñas y detalles del producto
SurveyMonkey es un software de gestión de experiencias basado en la nube que permite a personas y empresas crear, enviar y analizar encuestas, sondeos y cuestionarios. Ofrece un conjunto de herramientas diseñadas para recopilar comentarios e ideas de clientes, empleados o cualquier público objetivo, que pueden ser fundamentales para tomar decisiones y mejoras informadas. Con su interfaz fácil de usar, SurveyMonkey permite la creación sencilla de encuestas personalizadas con varios tipos de preguntas, la distribución a través de múltiples canales y análisis en tiempo real para rastrear respuestas y tendencias. La plataforma admite una amplia gama de aplicaciones, desde investigación de mercado y satisfacción del cliente hasta compromiso de los empleados y planificación de eventos.
| Capacidades |
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|---|---|
| Segmento |
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| Facilidad de uso |
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| Despliegue | Nube / SaaS / Basado en web, Android móvil, iPad móvil, iPhone móvil |
| Soporte | Correo electrónico/servicio de ayuda, base de conocimientos |
| Cursos | Documentación |
| Idiomas | Inglés |
A couple of times a year I need to send out surveys to my customer base. I have found Survey Monkey to be one of the easiest to use of the options out there.The ability to collect payments and create something that LOOKS like it belongs with my business is really helpful. I have used others where you can just tell that it isn't as polished and that is not the case here. I can use it for a variety of things from signup for upcoming classes to collecting feedback on the website. Lots of features for most anything you can think of.
So for me, the one downside would be the pricing. I am a small business, and only send a couple of surveys a year, so for me spending almost $500 a year seems a bit steep. I would love to see a way to be on the free plan but to add features a la carte. A lot of the features I don't need, and would be willing to pay on a case by case basis for things like accepting payments or uploading files because I just don't use them that often. There is just a huge jump in price from the free plan for a lot of features I don't use.
For me I need a professional looking survey for my customers when I am seeking feedback on a design or providing customer service. I like that it integrates well with my branding, and is easy to use.
Easy to use, distribution is simple, reviewing the info is excellent.
Wish there was easier ways to copy similar surveys.
Getting feedback quickly and easily.
Its extremely easy to use, to submit your review, and to rate all of the necessary components. I also like how it breaks down nicely into sections to make each part easier.
Nothing, its pretty user friendly, not complicated, and straight firward. Anyone can easily figure it out without any training or prior knowledge. Very helpful especially for people new to survey software.
It helps our organization quickly identify how the staff is feeling - its especially helpful during the pandemic to gauge how people are feeling about returning to a physical office, how safe they feel, and what could be improved with working from home. Also it can be anonymous, allowing people to open up more than they would, if it were not anonymous.
When getting a big group to gree to something this app is very helpful
Everthing is very helpful for surveys and people can decide the soones
A quick survey solve the issue the soones
Es util en la construcción de formularios para la recolección de información y datos para investigación. Permite analizar los resultados de manera general y los muestra para su análisis especifico cientifico.
El coste para versiones premium posee un costo elevado que no representa el acceso a funcionalidades especiales birndadas por SurveyMonkey.
El recolectar información sobre experiencia del cliente, atención en datos para investigación son las principales funciones que permite resolver con sus funcionalidades Survey Monkey.
SurveyMonkey not only allows quick surveys but also facilitates the design of the study. A crucial thing for a researcher is to have validity and reliability. This amazing tool helps in collecting data through confidentiality and customization. The analysis of data is done in multiple ways such as through tables, graphs, and diagrams to enrich the results of the study. All this is not tedious at all, rather it comes as fun.
It doesn't allow the integration of other surveys. Besides, it does not allow altering the packages if it is wrongly selected and purchased. So, it needs more flexibility in customization and purchase.
It eases out the whole process of getting feedback. It also makes it easy to reach out to a large audience through emails. Tracking is also another advantage that comes to facilitate the gathering of information.
Very easy to use and good presentation on user interface
Nothing to complaint and good for everyone
Long and repeated work
It helps in getting the feedback from peers regarding any meeting or any sessions. It's anonymous and easy for the user to give their feedback
The questions can be made more simpler. The options should be limited. Some of the options seems to be boring and time taking which can be improved
It helps in getting the feedback from employees. How the felt regarding any sessions or any training provided. It helps in improving the process
The easy user friendliness of the platform is the best
Nothing to dislike thus far, it is easy to use.
Surveying all employees
This program is super easy to use. You can get lots of data very quickly.
I haven’t found anything I don’t like about this program.
It provides an easy way to survey parents at a school.