---
title: SupportBee
slug: supportbee
tagline: Effortless Customer Support Collaboration
category: Help Desk Software
url: https://supportbee.com
updated_at: '2025-03-04T13:57:23Z'
---

# SupportBee

> Effortless Customer Support Collaboration

- **Category:** Help Desk Software
- **Website:** https://supportbee.com
- **Rating:** 4.2/5 (5 reviews)
- **Capabilities:** API

## Overview

SupportBee is a help desk software designed to streamline customer support operations for businesses. It offers a shared inbox for teams, enabling seamless collaboration and efficient ticket management. The platform includes features like automation, knowledge base management, and customer feedback collection. SupportBee is user-friendly and integrates with various third-party applications to extend its functionality.

## Features

- Custom Fields
- User Management
- Role-Based Permissions
- Customer Feedback
- Reporting and Analytics
- Email Integration
- Third-party Integrations
- Automated Routing
- Multi-channel Communication
- Self-service Portal

## Who uses it

- Small Business 60.0%
- Mid Market 20.0%
- Enterprise 20.0%

## Deployment

- Cloud / SaaS / Web-Based

## Training

- Documentation

## Languages

English

## Integrations (13)

- Agile CRM
- Bitbucket
- Breeze
- Capsule CRM
- FreshBooks
- HubSpot
- Intercom
- Pipedrive
- Redbooth
- Streak
- Teamwork
- Trello
- Zoho CRM

## Categories

- Help Desk Software
- Customer Service Software