No reclamado: están trabajando en Salesforce Sales Cloud ?
Salesforce Sales Cloud Reseñas y detalles del producto
Salesforce es una solución de gestión de relaciones con los clientes que se ejecuta en la nube, popular entre las medianas empresas y empresas por sus funciones y herramientas flexibles. La plataforma ofrece una automatización de ventas perfecta con una base de datos de interacción con el cliente a la que se puede ingresar automáticamente en función de correos electrónicos, calendarios y otros sistemas de automatización de marketing, como recordatorios automáticos que solicitan a los usuarios que respondan a los correos electrónicos. Salesforce también está disponible en dispositivos Android e iOS.
| Empresa | Salesforce |
|---|---|
| Año de fundación | 1999 |
| Tamaño de la compañía | Empleados de 10,001 + |
| Sede Principal | San Francisco, California |
| Redes sociales |
( 1 )
| Capacidades |
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|---|---|
| Segmento |
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| Despliegue | Nube / SaaS / Basado en web, Android móvil, iPad móvil, iPhone móvil |
| Soporte | 24 horas al día, 7 días a la semana (representante en vivo), chat, correo electrónico/servicio de ayuda, preguntas frecuentes/foro, base de conocimientos, soporte telefónico |
| Cursos | Documentación |
| Idiomas | Inglés |
Salesforce Sales Cloud Pros y contras
- Atención al cliente 24 horas al día, 7 días a la semana por parte de un equipo de servicio dedicado
- Muchas funciones de automatización y personalización
- Sistema alojado en la nube para un rendimiento más rápido
- API abierta con toneladas de integraciones disponibles
- Ventas, servicio y marketing integrales
- No apto para implementación local
- Sin soporte de chat en vivo
- Puede ser complejo para algunos
Compara Salesforce Sales Cloud con otras herramientas populares de la misma categoría.
Insights and setup have been great to work with
Native reports and dashboard limitations
Sales pipeline and opportunity
like its all intergration at one place for object like account, opportunity, code, order.
Need performance improvement. Having one point click for code creation could be better for easy use.
It's solving smooth sales process for my team, starting from Lead generation to order placement.
I use Sales Cloud for my daily operations to keep organised and manage my pipeline. I couldn't imagine not having a tool like this. What I love about Salesforce especially is the reporting capability and the dashboards I can creat to manage my team.
It has a learning curve like any platform. You need to put some time in to make the most of it.
Visibility of my teams opportunities in real time. Ability to drill down easily and reference activity to understand what is happening.
It provides all the objects for us to use in our ISV business. It's a plug and play for us.
User experience to a certain degree, a lots of clicks, and tabs opened.
Solving the issue to run the revenue operations of the company.
Love that Sales cloud allows us to pull in sales history, open opportunities as well as usage history from our product.
There's not much automation in our instance around product/features usage which is probably an I.plementation issue on our end.
Transparency across the business
The ability to see prospect journey through to customer.
Still requires a lot of manual data entry and for the sales team to follow the right processes.
Ability to track prospects through to customer. Lead scoring and management. Nurture tracks
Salesforce Sales Cloud is the most streamlined product ever made.
To be honest, there is nothing for me to dislike.
It has made our lives easier by helping us manage and achieve our sales targets using the Automation.
Understand my sales. Haines effectiveness and pipeline
The breadth is so huge for ad ons it is difficult to know where to go to improve our operation
Pipeline transparency and lost deal Managment
Our customer onboarding journey and the value realisation with the automations for opportunity and leads
Some automations take longer to build. And cost is a constraint
Leads tracking and customer onboarding journey
Status driven automation, flows and process builder. Flexible and customisable sales platform.
it would be better to easier integration with other systems
Knowing our customers better and predicting the sales opportunities with automation in the sales stages.