Salesforce Sales Cloud Reseñas y detalles del producto

It is a product that exists and provides great value to its users.

I dont use it (enough). It integrates well with Marketing Cloud.

It stores customer and interaction data which is useful for segmentation in Marketing Cloud.

Sales process and ability to close leads with ease

Data model limitations and record sharing cosiderations

I mainly use sales cloud for closing my sales

Its very easy tools to learn and implement.

I wish salesforce have more live support chat

Turning the manual process to automatio

Salesforce is very user friendly for both our staff and clients. The flexibility of creating new custom objects and fields has been a huge benefit to our non profit organisation.

Adding new fields via a change set does not automatically add those new fields to existing report types. It is easy enough to adjust these through the report types set up, however it just adds an extra task.

The ability to mass add or update data through salesforce inspector saving us hours of manual clicking and filtering

It is great to have accounts and contacts all I'm one and bw able to see previous purchases. I like that I can see auto generated opportunities

It is a lot to learn to be able to admon it fully

You can find duplicates and me4ge their daya

The platform is simple to use and tailor to business processes

How easy it is non informed customer users can build solutions that make the business believe that Salesforce is no good for the business

Providing a view of our customers within one system

I think the agility and scalability of the solution will put you in a better position

The adoption of new technology always comes with learning challenges

Record and track client engagement and opportunity progression

I have worked on more than 10 project using Sales cloud. It has very user friendly UI and very onpoint usage to boom up the sales. The requirements are quite achievable .They have designed the product by keeping the industry in mind and on top of it if configurable product and if all need we can customize as per our business need need using point and click tools like workflows, flows etc or else we can customize using code as welll. Like trigger etc

I dont think there are much issues but mah be you guys can improve deverloper console as i have faced sometimes test class running explicitly fails in developer consoler.

It solves multilingual emails, approvals from differnet level of management customized website to book the vaccine

Automating simple tasks such as generating orders and invoices.

Nothing that comes to mind. Most of the functionality is straightforward and out of the box.

Helps us retroactively track customer engagement for better future discussions and purchases.

everything we need is integrated in the platform and can also be customised for specific requirements

nothing really, the challenge we have is that we have miltiple instances of salesforce in different regions so it's a little difficult to form a global view but we already have a global project looking at it

forecasting