No reclamado: están trabajando en Salesforce Sales Cloud ?
Salesforce Sales Cloud Reseñas y detalles del producto
Salesforce es una solución de gestión de relaciones con los clientes que se ejecuta en la nube, popular entre las medianas empresas y empresas por sus funciones y herramientas flexibles. La plataforma ofrece una automatización de ventas perfecta con una base de datos de interacción con el cliente a la que se puede ingresar automáticamente en función de correos electrónicos, calendarios y otros sistemas de automatización de marketing, como recordatorios automáticos que solicitan a los usuarios que respondan a los correos electrónicos. Salesforce también está disponible en dispositivos Android e iOS.
| Empresa | Salesforce |
|---|---|
| Año de fundación | 1999 |
| Tamaño de la compañía | Empleados de 10,001 + |
| Sede Principal | San Francisco, California |
| Redes sociales |
( 1 )
| Capacidades |
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|---|---|
| Segmento |
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| Despliegue | Nube / SaaS / Basado en web, Android móvil, iPad móvil, iPhone móvil |
| Soporte | 24 horas al día, 7 días a la semana (representante en vivo), chat, correo electrónico/servicio de ayuda, preguntas frecuentes/foro, base de conocimientos, soporte telefónico |
| Cursos | Documentación |
| Idiomas | Inglés |
Salesforce Sales Cloud Pros y contras
- Atención al cliente 24 horas al día, 7 días a la semana por parte de un equipo de servicio dedicado
- Muchas funciones de automatización y personalización
- Sistema alojado en la nube para un rendimiento más rápido
- API abierta con toneladas de integraciones disponibles
- Ventas, servicio y marketing integrales
- No apto para implementación local
- Sin soporte de chat en vivo
- Puede ser complejo para algunos
Compara Salesforce Sales Cloud con otras herramientas populares de la misma categoría.
How everything is integrated in one place including account opportunities quotes orders.
I loved it how it works however a feature which allows creating quote in one click would have been better.
It is solveing smooth sales process for me team. Starting from lead generation to order placement
How easily we can configure and adapt to our company's needs and ways of working from capturing leads to actual sales opportunities. Smooth, imole and highly visible.
Not having automated backup and not having option of deploying and using it on our own cloud or datacenter.
Mostly visibility and speed. Data is well structured and captured in a way that works fine for our business.
Fantastic product to use and I can endorse salesforce cloud to anyone
Improve the API's performance which is struggling by
Helping us to manage our commerce
Ease of use and setup. Configuring additional fields and reporting capabilities
Salesforce support and trying to figure out which category to select etc and the ticket moving across different departments and having to repeat everything again.
Integration between multiple systems. The ability to use Salesforce as the platform to link all these systems together
Extremely intuitive and user friendly. Support is also excellent
I don't have anything that I dislike about the product
Easily lets us organise and action leads as well as co-ordinate the planning of our sales team
Salesforce Sales Cloud offers robust customization options for both enterprises and small businesses, catering to diverse customer bases. Lead Tracking and Revenue Forecasting: The software allows efficient lead tracking and revenue forecasting.
Interaction with Customers: Users can interact with customers via emails, calls, and chat directly within the software. Reporting: Salesforce Sales Cloud provides reporting features for data, account, organization, and forecasting management
More flexible with cross platform and ecosystem
Sales cloud is easy to use, and quite useful to alot of business scenarios.
Need to extend certain limitations to help reduce the custom development
Streamlined opportunity, quote generation and sales process
Pipeline inspection . One platform for crm analytics AI
Forecasting isn't always as flexible as needed
Global picture of pipeline and structures sales process
It's very organised and makes my clients easier to manage
Not enough space for personalisation in certain things
Email tracking
The lead conversion is pretty intuitive and simple.
Nothing as such. Love everything about it
Allowing consultants to quickly set up Sales process.