ON24 Reseñas y detalles del producto

The ability to engage customers in more than just a talk and PowerPoint is invaluable.

The Production Manager interface can be challenging and limited.

Creating a human face to our company in a world where in person events are cancelled.

ON24 is exceptionally simple to make an expert glancing webcast in a short measure of time. The entirety of the apparatuses that are incorporated with the ON24 item makes it simple to leap directly in and make a lovely webcast. It is also simple to orchestrate and arrange your introduction in Elite Studio when utilizing different PowerPoint Decks and recordings. Another extraordinary element while facilitating webcasts is that there is no live participant sound. They can just tune in and interface through the Q&A gadget. This eliminates the interruptions and breaks from individuals not putting themselves on quiet during the introduction. The account supervisors are great with following up on our tickets and giving calls to illuminate and instruct clients about the most ideal approaches to utilize ON24.

the best practices where moderators need a wired web association, clear treats, restart the PC and have no different applications. Client care is poor, not for the absence of CSM's difficulty, but rather in light of the fact that there is no finish from the item group, and CSM's regularly don't approach the most recent data, leaving them set up for disappointment. Rare specialized troubles with firewalls and extraordinary crowd setups are at some point hard to defeat during a live online class that bothers clients. there is no telephone line so all inquiries must be submitted through the Q&A tab and there is no verbal correspondence.

By and large, It is an extraordinary involvement in ON24. It's simple and easy to use the framework. The detailing is extremely hearty and serves to truly assess participation and what showcasing activities function admirably and which ones don't. The framework is dependable and has encountered not many specialized glitches.

Beside a flexible interface with many presentation possibilities, the integration with SFDC is very useful. If desired, On24 allows sending the activity data and positive answers to a survey question "Would you like to speak with an expert?" directly to sales for follow up and also automatically filter out those attendees who indicated that they did not want to "speak with an expert."

Dealing with office hardware. On24 works best with an ethernet connection, external microphone, etc. (particularly if there is a desire to use video and office wifi is not perfect in the best room). It is still possible to use the platform without any additional hardware elements, but the opportunities are very enticing. However, carrying a bag with an ethernet hub, cables, external microphone and making sure that Mac adapters work with speakers' computers is not my favorite part. My recommendation is to add technical complexity slowly and involve office help desk.

We are running webinars on On24, which allow us not only generate "influenced" pipeline, but also easily generate "hand raisers" and send this information to sales together with a robust view of prospects activity to prioritize response.

I love how easy it is to create a professional looking webcast in a short amount of time. All of the tools that are built in to the ON24 product make it easy to jump right in and create beautiful webcast. I also like how easy it is to arrange and organize your presentation in Elite Studio when using multiple PowerPoint Decks and videos. Another great feature while hosting webcasts, is that there is no live attendee audio. They can only listed in and interact via the Q&A widget. This cuts down on the distractions and interruptions from people not putting themselves on mute during the presentation.

I wish there was an easier way to edit your video after the presentation has been recorded. It would be nice to be able to edit or re-record a certain section if there was a mistake, or an update. I also wish there was a "listen only" dial in option for attendees. We occasionally run issues with attendees not being able to properly hear everything using their computer, so having the option to have them dial-in and listen in would be beneficial.

We have turned to ON24 for all of our internal training's and communications. It is such a great tool for these channels, and we find it much easier to facilitate questions through the Q&A widget than over the phone.

Very smooth experience -- replay with full functionality is amazing.

I want options for breakout rooms and face-to-face interactions with other attendees for networking. Even if it were a limited-seats, paid event.

Trying to solve a better user experience for online events. The replay functionality allows us to continue to use the content for customer acquisition goals.

Provide services to the clients by providing Audio, Video and Presentations.Ease of Reporting and Technical support.

The cap they put during busy season for the number of registrants. Large reports hang sometimes in Google Chrome.

Marketing and broadcasting the services and Reporting.

It has awesome integration features with our CRM systems that are invaluable. We also have total control over the look, feel and experience of our events. It's easy to use and with exception of a 2 larger issues of over 100 broadcasts, it's been very reliable.

Presenter log-in options - one link to log into an event whether you're producing, presenting or running Q&A. I need that broken up so I don't have to worry about anyone logging in incorrectly. Also, the Q&A helpers should be able to call in and hear/see the live presentation, just not be incorporated as a broadcast feed. This is kind of big for me and should be fixable with future releases.

We can pivot to a tailored virtual experience in a week flat when trying to recreate what was a live event. The on-demand period has also become vital. Most of all, our system integrations saves HOURS of time a week as many manual processes I've been living with for the better part of 8 years have gone away.

It is the most measurable webinar platform I've ever used. The ability for attendees to engage with your webinar after it is live is fantastic as well. Plus, you can match your branding beyond just your logo!

I wish it was easier to send and share the registration link.

Marketing reach and training. It has been hugely beneficial in engaging with customers, getting their feedback, and making our product better.

the console, resources, survey, automated emails, integration with Salesforce

It's been a long onboarding process, they put me in touch with many different contacts in order to do the sales presentations, success kickoff meeting, training, salesforce integration and webcast management package.

Unable to attend live events, we were using WebEx for webinars. ON24 automates everything that we were doing manually.

It's easy to use and the visual is very appealing. I like how interactive on24 platform is.

The platform is a little laggy and slow sometimes.

Integration problems, but reports are beneficial.