Nintex Process Platform Reseñas y detalles del producto

The system is extremely intuitive for users within our organization. Being easy to read, easy to write within, easy to navigate, and easy to leave feedback within made it a no-brainer choice when looking for a software tool that our workplace would engage well with. If you actually want your entire workforce involved with process improvement efforts (rather than just a handful of people trained in a more complex BPM tool), there's simply no better program out there than Promapp. It has just enough robust features to get the job done. Users can opt between a visual map or text outline served up to them for any given process and the system remembers preferences. Furthermore, if you often have sleight variations to existing processes, you can tweak users on the back-end so that they receive the variation most appropriate for them by default. The workflows auto render based on the outline users create. Edits are easy to complete and there's version history on every single process or document that is placed within it. The new PVM tool lets you create minor variations of similar processes. If one segment of your company performs an extra step here or there that others don't, it's easy to capture that as well without having to re-create an entirely separate workflow. Promapp Customer Service also provides very quick and helpful responses for any issues you may have with the tool.

Some users miss the decision loops most often used in Visio or other BPM tools but Promapp's stance is that this adds unnecessary complexity. You can still capture details about exceptions to the main flow of your process, but this might be off-putting to users that want to create something complex (like a system diagram). Another small issue users have is the limited customization for process blocks on the map. For instance, if you have a crucial step in a process, it will look like all the other steps visually unless you add text indicators like "Important!", etc. We'd love to see the ability to color highlight certain steps red or bold if crucial, etc.

Our organization has been growing fast, outpacing traditional process capturing efforts. It created problems wherein we had new employees being trained by word of mouth or side -by-sides because the existing attempts at writing down SOPs/MOPs/process manuals were so far behind and out of date. Rather than having 3-4 employees solely dedicated to sitting with others and writing down their processes for analysis later, Promapp's structure allows for every process to have an Owner and an Expert. Essentially a "doer" of the process teamed with a person that can approve changes to the existing version. Anyone in the organization can chime in with an idea. The Owner and Expert review it and if both decide it's something worth using, they can edit, approve, and re-publish their own new version of the process. It places process improvement in the hands of the employees actually responsible for the work. We've seen an uptick in employee engagement with process improvement after implementation. Some departments hold weekly meetings where they discuss feedback left on their processes throughout the week. Remote colleagues in other states familiar with just one of our company's products can gain insight on what's going on at our other locations and offer constructive feedback on how they'd improve a process for another product team. The best part about Promapp is that it actually gets people talking about (and capturing!) what they're doing.

The graphical interface, and flowchart design

The field(s) inside each tool(action) are sometime not named very well. Causes confusion

The biggest one is having other employees in the IT department creating workflows becuase of the straight forward nature of the design. We can get more done faster.

Ease of automating day to day tasks and ease of workflow creation using forms for any business needs across many domains. Workflow visualization helps in reading and understanding the flow chart and update/ upgrade to specific needs.

Nintex Forms - should be made available for Standard Licence as part of it. Option for customisation of the UI, email templates to use additional items should be provided.

Nintex being used to automate from simple to complex daily tasks across many areas, which has reduced paper work, utilisation of resources (employee, time, etc.) in the right way.

The population of actions as well as the ability to build custom actions allows Nintex to be increibly flexible. This allows almost any business process to be automated in some sort. It is also very easy to use, to where business users with nominal training can help in designing workflows.

Would like more detailed information when a workflow fails.

Automation of business processes.

Very easy to create a complex workflow in a matter of days or weeks vs months and years. User friendly. Ability to connect to other systems using web services.

The ease of creating a form could be better. However, at the latest Nintex conference (inspireX) it looks like Nintex will be changing this soon. Can't wait for this feature to be rolled out in June timeframe.

We are using Nintex to handle master data management and engineering related processes across our North America facilities. We realized it is much easier to set up a Nintex Form and Workflow to gather data instead of creating custom web applications for this. We can now start gathering data quickly instead of waiting on web developers to create a system/process for us.

The endless possibilities for integration for different platforms. The great, seemless integration with SharePoint and the endless possibilites it gives us allowing extra flows to our developments.

I dont think there is anything i dislike about the platform. I believe it is a very good platform and can be used for all different reasons.

We solve complex reviewing of certain documents and list items with Nintex as well form designs.

The learning curve isn't too steep with Nintex. The installation and upgrade, from an Administrators opinion, is simple. There are PowerShell commands to use which helps with automation. There is extensibility via Custom Actions.

While the learning curve isn't steep the ease of drag and drop can lead to poor performing workflows. Unfortunately the community at community.nintex.com isn't real robust. Outside of this forum there are scant resources for getting insights into the product that a developer-minded user would need. Nintex should actively pursue the development of communities outside of the Nintex domain and drive users to their community from places like Reddit and Stackoverflow. It is surprising that I could find only 1 book on Nintex development on Amazon, given the extensibility of the product and its large user base. We need more than just Vadim's website for deep dives.

We use Nintex for invoice processing and the core of this process is a third party solution built on Nintex from a company called Flexi (www.flexi.com). So we kind of had to use Nintex. The benefit is that we were able to get our workflows built and into production quickly.

The graphical user interface is intuitive

Managing Nintex databases Nintex administrator side

management of complex processes

Graphic interface to config workflow. Variety API for development to control.

Performance issue with data increasing. More flexibility to manage workflow task

With NINTEX Workflow we implement office automation successfully. Successfully improve work efficient and lean business process.

Large number of workflow actions and integration with other business systems

No debugging, high price, Every single action stored in database

Paperless initiative in my company received huge boost with nintex forms and workflows. Was able to route various scans, pdfs, efficiently and get them signed and get feedback. Also employee onboarding, customer onboarding are completely managed using nintex now.

Ease of use and functionality. The end users can pick up and learn this product very quickly. Ability to quickly implement solutions has helped our company tremendously.

Licensing and lack of SharePoint online features. If they could get the same features online that they do on-premise then the costs of online would not be as bad.

We have automated many different items such as capital spending, business process approvals, IT requests to name a few.

Well designed product which allows you to move easily from high level to detailed info

Some upgrades or new features are put into new modules which are at an additional cost

Documenting process and creating a review process to improve efficiency

There are still lot many options could be included as part of the workflow actions and improve the user experience too.

Little slow in the designer mode and in forms too

Many of the business process generally around approvals, feedback, integration with other systems are being addressed with Nintex workflows.

It's a cost-effective, easy to implement e-sign option that's customizable.

Reporting could be a little bit more robust, but it's adequate.

Obtaining signatures on critical insurance documents at Point Of Sale. It supports a superior customer experience for both agents and consumers, and reduces both UW expense and coverage exposure.

Productivity gains available. Usability Easy to learn Good reliability. Easy to install, upgrade and support

Only real issues related to limitations with underlying sharepoint workflow capably... Which are required to prevent over consumption of system resources on shared infrastructure.

Business productivity... Forms, workflows and views for dashboards and reports

The ease of use, the drag-and-drop construction. It can take a little bit to get used to defining the fields, but once you understand how they operate workflow development picks up speed. The forms allow for significant branding and customization. We can do lookups for a lot of data based on one or two fields and that speeds up the user experience. Being able to write to multiple lists based on a step in the workflow is very helpful, this allows a single source for data but multiple users and areas can see and interact with the portions that they need. Knowledge transfer to other tech staff is pretty straightforward.

The clunky way we have to control the Nintex Form overrides. Enabling and disabling constantly is a struggle, and when we want users to be able to see/edit fields until past some point in the workflow we would like to make the whole form view-only. This was a bit of a challenge and still something we work with. Some of the permissions issues have been a bit annoying. If a user is working with a workflow, the workflow should have the access that it needs. The user's permissions allow them to get to the form and workflow, requiring additional permission levels to complete the workflow has caused some headaches, especially at implementation. A lack of documentation on how to use javascript to interact with the forms is disappointing. This tool will get bigger, and we would love to extend the functionality by using javascript inside. Not having any documentation on it slows us down since everything is trial and error. A bit more transparency in this area please! We did run into an issue with a recent release and it took quite a while to get the issue isolated and get a root cause. Considering that it occurred immediately after upgrade should have expedited some of the troubleshooting a bit more, our timeframe for root cause and fix was too long. It took multiple escalations to be heard, that should not have been required since we were assured that the error was replicated within Nintex's own installation.

Sales Orders - pricing lookups, customer information lookups, approvals, and data validation have become smoother. Production Requests - inventory lookups, calculations, approvals. We already see a lot more confidence in our processes, improved speed in delivering a completed order to our customers, the potential for minimizing 'out of stock' situations is visible to those who are responsible for it. Overall everything is very positive. Even with the bumps we took at our first implementation, people were generally focused on improving. Suggestions and requests for assistance in using and expanding our workflows are coming in at a very increased rate.

Graphical interface makes it easy(er) to build workflows. Graphical workflow history (on-prem only) makes it easy to see where workflows are getting stuck and real-time status of business processes. Help screens are very useful in most cases.

Workflows fail intermittently and it typically takes extensive review with Nintex Support to find a resolution. The root cause of most problems usually isn't user error but limitations of the tool that aren't intuitive (e.g. when it makes sense to use a pause, how long, etc.). Error messages are also sometimes uninformative or get cut off before the useful part would appear.

Primarily approvals of different types of activities and requests. We have helped a lot of customers come closer to automation on processes while allowing them a central place to track activities and related content rather than relying on scattered email threads and paperwork.

Graphical, drag-and-drop interface delivered in plain English for non-technical people. It makes it easy for anyone to get 'up and running' almost from the moment they access it. I love the dynamic user community that supports Nintex. Ask a question...it'll get answered...and them some.

Coming from SharePoint Designer workflow, it wasn't always obvious how to replicate some of SPD's workflow actions. But, once you discover how to, it opens up so many more possibilities than SPD ever offered.

Automated notification that our internal customer's requests are being received, addressed, and monitored for timeliness.

Enterprise features, connection to external databases, web services

I don't think i dislike any of nintex features. It is great

Automation of business flow.

Using Nintex Workflow to process data with in Sharepoint provided us more control.

There is not really anything to dislike. I wish we made the decision to go with Nintex sooner.

We are processing data quicker and have better control of it. We are saving time and money.