ManyChat Reseñas y detalles del producto

ManyChat has a very simple UI that makes it very easy for the user and also it comes with a lot of free features.

Sometimes it takes a lot of time to show messages in the inbox.

It makes communication so easy with its automated chat feature.

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ManyChat is very user-friendly and perfect for small to mid size companies to create chat bot functionality at a low cost. Content lanes are easy to map, create and edit in real time while reporting and customization features are readily available.

There are certain limitations to ManyChat, the major one being it's reliance on Facebook messenger. While most of our target audience were Facebook members, some people were unable to use this feature due to its reliance on Facebook messenger.

ManyChat allowed us to communicate with our end-user in a succinct tool. ManyChat's ability to provide automated content while also allowing live operators to step in at any moment is very appealing. It also solved for budgetary restrictions with its low price point options.

I like that the page is so colorful. I really like the octopus Icon. I like that you can use emoji’s and it’s pretty user-friendly.

I think it’s a downfall of it the only thing you can connect to his Facebook. Some people use Twitter and Snapchat and if you’re really old-school my space.

I think it’s a downfall of it the only thing you can connect to his Facebook. Some people use Twitter and Snapchat and if you’re really old-school my space.

Keywords, flow, automation, comment responses all great except

I think it's okay that your service disables pro features when a subscription expires or there's a payment issue, but this is the first time I've used a software service that keeps pro features disabled even after restoring the payment! My store Seek Shine (https://manychat.com/fb365177/dashboard) was disabled last July 2022 because of a problem with my card but I immediately resolved it. How was I supposed to know that I had to turn all of my keywords and flows back on??? That's such a poor user experience! As for my other store CLN (https://manychat.com/fb141662582646965/cms/), I checked back now and it expired for some reason on December 22. It's still on the PRO plan with all keywords and flows turned off as well. That means I've been paying $200+ for Seek Shine for the last 10 months and $500+ per month for CLN for the last 5 months with absolutely NONE of the PRO features enabled. That's just absolutely absurd. PLEASE give me a refund for these months because I was essentially paying the PRO plan (totaling $4500) for NOTHING! Your software practice is borderline fraudulent. If you automatically turn off pro features when the subscription terminates then you should also automatically turn them back on when the subscription resumes!

Repetitive questions

It has nice automation features and marketing features

It is a bit laggy and thus not very fast to use

I helps me in marketing my services

Possibilities and menu , free options for my beginning steps

I don't like my connection with Messenger in my page 😒 Клиника Образцова

I 've a problem with my last broadcast sending

I like their social tools for chatbots and their flow editor is an interesting way to organize chatbot management, but it can be a little clunky.

I do not like their NLU support, and lack of ability to integrate third-party NLU product. I dislike that they limit what you can do with Facebook Messenger, as there are some features not available on the platform that Facebook supports. Companies do not own their customer data, so if/when they want to move away from Manychat they will lose data.

Building PoC and demos. We built our first marketing chatbot with Manychat but ultimately moved to something custom.

The interface and that's about it. They have an easy setup (but don't get fooled by that).

The fact that current social followers who are not the go-to-market can't be deleted with automation prior to syncing to other tools. Any touch from socials ends in contacts and in HubSpot later, etc. Real deal breaker.

So far, it only wasted my time.

Fantastic UI and very easy to understand.

The primary feature to reach your list is 'Paid Messages' - the only way offered to contact the people in your 'list' - asides from 'messenger tags' which don't apply to the majority of companies. Unfortunately, when we use Paid Messages, we only reach 20-30% of our total contacts. We queried this with our Facebook Ads contact and they stated that despite the list being uploaded containing over 5,000+ contacts, they could only match the information with 1,500 contacts. When I contacted ManyChat for a potential solution, they refused to offer support and said "Unfortunately, I can't provide that info to you, as we don't have enough insight into the Facebook Ads Manager processes. Please, make sure to address it to Facebook support." We will likely have to involve legal services due to the lack of support. We have no access to the information being uploaded to Facebook, no access to OUR contacts. Yet we are charged each week for the services of building a list that we can never use.

Still attempting to get some support. Disappointing to have built such a large list only to find that there is no way to contact them. We've spent thousands and it appears to be to no benefit.