No reclamado: están trabajando en Keap ?
Keap Reseñas y detalles del producto
Anteriormente conocido como InfusionSoft, Keap es una opción de software de marketing y ventas todo en uno, basada en la nube, que ofrece gestión de relaciones con los clientes (CRM), herramientas de automatización de marketing y funciones de comercio electrónico. Keap es la plataforma preferida para las pequeñas empresas que confían en la plataforma para optimizar las ventas y administrar las experiencias de los clientes en una sola suite. Usando Keap, los usuarios pueden segmentar los contactos, administrar y realizar un seguimiento de la interacción con el cliente, enviar correos electrónicos y crear campañas personalizadas con disparadores de comunicación personalizados. Los usuarios también pueden utilizar Keap para gestionar el comercio electrónico con funciones de gestión de inventario, pasarelas de pago y funciones de cumplimiento de compras.
| Capacidades |
|
|---|---|
| Segmento |
|
| Despliegue | Nube / SaaS / Basado en web, Android móvil, iPad móvil, iPhone móvil |
| Soporte | 24 horas al día, 7 días a la semana (representante en vivo), chat, correo electrónico/servicio de ayuda, preguntas frecuentes/foro, base de conocimientos, soporte telefónico |
| Cursos | Documentación |
| Idiomas | Inglés |
Compara Keap con otras herramientas populares de la misma categoría.
As a new user, I am learning how to use the platform. Keap offers multiple approaches to learning, including open office hours.
I haven't used another CRM so I am not sure how to compare.
Keeping up with referrals, potential clients, purchases, invoicing etc.
Easy to use and input your data and also create campaigns.
Analytics do not seem as accurate when compared to our customer's feedback.
Improving Campaigns and new ways to create them.
Set it and forget it (minor tweaks are still necessary)
The learning curve is a bit too steep for an average user
Lead indoctrination and CRM - you can't put a price on that
Keap is easy to use. No hassle from login to production to capping off my day.
Sometimes the export emails take longer than expected.
Automation is the best solution that Keap provided to ouyr company. Everything seems to work fine and day to day is easier now.
The support and guides that they provide. Especially the video library - they give you so many ideas.
It takes some time to understand the customisation.
Automation and pipelines
Keap has been essential in creating a process for me to follow when adding new prospects and clients to the CRM. The platform has also been very easy to navigate.
The invoicing system is very difficult to use both on the frontend and backend. Creating invoices with any kind of complexity is not available. Having open tracking tags on single-use emails would be nice and the app has very limited functionality.
Keap is an all-in-one tool for most small businesses. The biggest benefit it has had for us has been the CRM, Email marketing and scheduling tools all in one place which makes our day-to-day tasks much easier.
it keeps my contacts & my biz all in 1 place
It's a little bit hard to learn at first
It keeps me easily connected to my clients, its quite easy to make funnels to add new clients, the landing page templates are beautiful & easy to make! It is a CRM on steroids
Streamlining business needs & handholding. It has been such a peace of mind experience to work with them.
Nothing. At. All. Unless they want to offer their services for free, I'm onboard & a huge fan!
Walking me through understanding Keap & the automated ways that they have brought processes is incredible.
Keap is wonderful because it consolidated so many different applications for me. Now I have them all in one place with only one learning curve. It actually also came out cheaper for me than all my other software combined.
Learning the automations is definitely a learning curve. Trying to understand how everything works together and how to set it up has been a challenge. But Keap also has a wonderful training site that you get access too and they are constantly putting on webinars and trainings to help all of us get a better grasp on how to use it best.
Keap helps my entire marketing and front-end piece roll smoothly while also giving a great client experience that we are known for. I don't have to manually do all the things anymore which has freed me up to be able to wake up in the morning to a new client meeting I never expected. It is freeing in that way alone.
Easy to schedule calls and organize your day and tasks priorities and fill up your pipeline with new leads and move them easily from one stage to another on your pipeline with easy and automated triggers.
I wish they have more options to trigger goals on the campaign builder based on specific fields being updated and a better and easy-to-use page builder. Also, I would love to have a native integration with Keap and FB CAPI.
Easy way to send invoices and to schedule calls with my clients, they can always schedule calls in a really easy way and I can track all conversations and history of calls made in Keap.