"Intuitive E-Learning Course Production with Lots of Features"
¿Qué es lo que más te gusta de iSpring Learn?
I've been using iSpring Learn to sell publicly available courses since 2012. It's become a big part of my business. I love that it works with PowerPoint, so it's easy to turn existing presentations into new courses. If you can think of something an e-learning course should do -- quizzes, branching, surveys, scenarios, videos, audio recording and editing, sending a learner back to repeat a section after a failed quiz, limiting progress to prevent attendees from moving through the material too quickly -- it's all in there! It has so much functionality, that I still haven't taken advantage of some of the newer features. On top of all this, I've had the same customer service person -- Maksim -- working with me since the very beginning. I always get a quick response to technical questions even if it's a note to say they are working on it. I appreciate never being left hanging. He's pretty awesome. I love that my clients can self register. I love that I can give clients reporting authority over their own groups of people. I love that I can export all kinds of reports as CSV files and see who took classes, when, how they did on quizzes, and more. I recommend iSpring to anyone and everyone who tells me they are thinking about getting into e-Learning. It's pretty versatile, amazing software. I've even had some custom programming done to add a much needed feature just for my business. I have the ability to mark purchases as paid within iSpring because some of my clients pay with checks rather than credit cards.
¿Qué es lo que no te gusta de iSpring Learn?
I wish the e-commerce had two additional features - 1) a shopping cart so clients could purchase multiple courses with one payment and 2) a receipt feature so clients would either be automatically e-mailed a receipt after purchase OR be able to print a receipt immediately after purchase.
I would like a way to send out messages to all users from within iSpring Learn. This could be used to announce changes, new courses, etc.
I would also like a way to "hide" older courses from new clients. Maybe there's a way to do this in the new course catalog, but I haven't figured it out. You could add a better course catalog tutorial to my wish list.
¿Qué problemas está resolviendo iSpring Learn y en qué te beneficia eso?
I started using on-line courses in response to changes to our state certification program. In the beginning, there were only two test cycles each year, which made it easy to schedule classroom style training. Then, they moved to three test cycles. Now, it's possible to take or renew a certification at any time. Classroom training can't keep up with this dynamic. My classes are smaller than they used to be. On-line training is available at any time. I've leveraged the instant availability and iSpring record keeping features to position my company as the number 3 course provider in my state. This is a win for everybody. Learners can study at their own pace, they retain the information better, and the message is consistent. Nobody has to travel and I'm renting fewer hotel ballrooms for in-person training. My per hour fees for training have remained the same, but my attendees and I are both saving money, so profits are up.