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Insightly CRM
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4.2
(886)
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Insightly CRM Reseñas y detalles del producto

Descripción general de Insightly CRM
¿Qué es Insightly CRM?

Popular entre las pequeñas y medianas empresas, Insightly es una plataforma CRM basada en SassS con 1.5 millones de usuarios en todo el mundo. Los usuarios confían en la solución para administrar los datos de los clientes en una plataforma central, administrar y fomentar las relaciones con los clientes, impulsar las ventas y entregar proyectos de manera oportuna. La plataforma funciona a la perfección con los complementos de Gmail y Outlook y admite múltiples integraciones con numerosos sistemas.

Nosotros Insightly, Inc.
Año de fundación 2009
Tamaño de la compañía 51-200 empleados
Sede Principal San Francisco, California, Estados Unidos
Redes sociales
Insightly CRM Categorías en Findstack
Crevio Logotipo
Crevio
Patrocinado
5.0
(1)
$29.00/mes
Crevio es una plataforma para que los creadores vendan productos digitales, servicios, cursos y acceso a otros terceros... Más información sobre Crevio
Detalles del producto Insightly CRM
Capacidades
API
Segmento
Pequeña Empresa
Mercado medio
Despliegue Nube / SaaS / Basado en web, Android móvil, iPad móvil, iPhone móvil
Soporte 24 horas al día, 7 días a la semana (representante en vivo), chat, correo electrónico/servicio de ayuda, preguntas frecuentes/foro, base de conocimientos, soporte telefónico
Formación Documentación
Idiomas Inglés
Insightly CRM Pros y contras
Ventajas
  • Compatible con dispositivos Android e iOS.
  • Paneles visuales para rastrear métricas importantes
  • Integridad de datos, seguridad y cumplimiento normativo
  • Citas, calendarios y eventos muy flexibles
  • Seguimiento y actualizaciones automatizados
Contras
  • No hay soporte de chat en vivo
  • Solo disponible en un idioma
Funciones de CRM perspicaces
Acceso a la API
Programación de citas
Registro de llamada
Herramientas de colaboración
Gestión de contactos
Gestión de comentarios de clientes
Segmentación de clientes
Tickets de atención al cliente
Paneles personalizables
Importación / Exportación de datos
Gestión de documentos
Marketing por e-mai
Plomo Gestión
Chat en Vivo
Automatización de Marketing
Acceso Móvil  
Gestión de pedidos
Catálogo de Productos
Cotizaciones/Propuestas
Informes y análisis
Control de acceso basado en roles
Previsión de ventas
Gestión de canal de ventas
De Integración Social de Medios
Gestión de encuestas
Administración de tareas.
Gestión Territorial
Integraciones de terceros
Permisos de usuario
Automatización del flujo de trabajo
Medios CRM perspicaces
Miniatura del vídeo de Insightly CRM
CRM perspicaz 0
CRM perspicaz 1
CRM perspicaz 2
CRM perspicaz 3
CRM perspicaz 4
CRM perspicaz 5
Capturas de pantalla de Insightly CRM
Captura de pantalla 1 de Insightly CRM
Captura de pantalla 2 de Insightly CRM
Captura de pantalla 3 de Insightly CRM
Captura de pantalla 4 de Insightly CRM
Captura de pantalla 5 de Insightly CRM
Captura de pantalla 6 de Insightly CRM
Exención de responsabilidad
Nuestra investigación está seleccionada a partir de diversas fuentes autorizadas y está destinada a ofrecer asesoramiento general. No garantizamos que nuestras sugerencias funcionen mejor para cada caso de uso, así que considere sus necesidades únicas al elegir productos y servicios. Siéntete libre de compartir tu dejan comentarios,.
Última actualización: Julio 09, 2025
Logotipo de Insightly CRM
886 Insightly CRM Opiniones
4.2 de 5
Mercado medio (51-1000 emp.)
30 de octubre de 2023
 Fuente
Clasificación general:
5.0
KP
Kalle P.
Fundadora
Compartir
"Revisión detallada"
que es lo que mas te gusta de Insightly CRM?

Easy accessibility, quick imports of leads, customer support anytime there is an issue, I use it everyday and it was easy to learn and its easy to use. Many different features I could use.

¿Qué es lo que no te gusta de Insightly CRM?

What i don't like about it is it I am unable to make prospect leads by bulk editing. I think this would be a great feature especially since bulk editing is already a thing,

¿Qué problemas hay? Insightly CRM resolver y cómo te beneficia eso?

Creating leads, it helps me send our sales rep more leads.

Pequeñas empresas (50 o menos emp.)
24 de octubre de 2023
 Fuente
Clasificación general:
5.0
DR
Dawn R.
Fundadora
Compartir
"Soporte increíble, fácil de usar y aún queda mucho por explorar"
que es lo que mas te gusta de Insightly CRM?

It does exactly what we need it to do as far as a CRM and we're probably/definitely not even using all the features it has to offer! We have been very impressed with the customer support -- they actually care about their customers and their product, and it shows.

¿Qué es lo que no te gusta de Insightly CRM?

There are work arounds, but I do wish it worked within LinkedIn a little easier. Programs like LinkedMatch are an easy and cheap fix for that though, so it's not a real complaint.

¿Qué problemas hay? Insightly CRM resolver y cómo te beneficia eso?

We FINALLY have all of our prospects and contacts in one place and we're able to review them across departments very seamlessly. It has allowed us to create a pipeline and actually put a marketing campaign in place.

Pequeñas empresas (50 o menos emp.)
06 de Septiembre de 2023
 Fuente
Clasificación general:
5.0
Krunal S. avatar
Krunal S.
Gerente de Desarrollo de Negocios
Compartir
"Gran lugar para marketing masivo"
que es lo que mas te gusta de Insightly CRM?

Because of its extensive adaptability, I can make it fit the particular requirements of my company. Workflows, reports, and custom fields are simple to add.

¿Qué es lo que no te gusta de Insightly CRM?

For me there is nothing to be dislike about insightly till now.

¿Qué problemas hay? Insightly CRM resolver y cómo te beneficia eso?

I can easily manage my bulk marketing activities from Insightly.

Empresa (> 1000 emp.)
05 de Septiembre de 2023
 Fuente
Clasificación general:
5.0
Ansar k. avatar
Ansar K.
Analista senior de fraude
Compartir
"Mi opinión general sobre Insightly CRM"
que es lo que mas te gusta de Insightly CRM?

- insightly has excellent contact management system - Integraton with popular email platform - Customization capability - Excellent customer suport system which is unique features compared to competitors

¿Qué es lo que no te gusta de Insightly CRM?

-Some users find itinightly to be overly complex - due to extensive features new users may find it steep learning curve -Limited offline access which need to be improved

¿Qué problemas hay? Insightly CRM resolver y cómo te beneficia eso?

Insightly helps to centralize the disorganized contact information, It streamline sales processes by providing a visual sales pipeline. insightly can assist managing customer data for a targeted marketing campaigns.

Mercado medio (51-1000 emp.)
24 de Agosto, 2023
 Fuente
Clasificación general:
5.0
KG
kati g.
Coordinador de Operaciones de Ventas y Divulgación
Compartir
"Un CRM moderno y personalizable con soporte las 24 horas"
que es lo que mas te gusta de Insightly CRM?

The best thing about Insightly CRM is how well thought out everything is. It's extremly modern which means it's easy to use and everything is very organized and clean. The Insightly CRM also gets updated with things that greatly improve the production value of the CRM. It has everything you are looking for and it's clear the Insightly team wants your business to succeed.

¿Qué es lo que no te gusta de Insightly CRM?

The only downside about Insightly CRM is that there are minor glitches in the system. All it takes is for the screen to be refreshed but the minor things can sometimes disrupt the flow of making updates.

¿Qué problemas hay? Insightly CRM resolver y cómo te beneficia eso?

Before having Insightly CRM, we were working out of very slow systems that you could not analyze. Insightly CRM has greatly automated processes and allowed our business to analyze the production of our efforts as well as save us an enamorous amount of time.

Pequeñas empresas (50 o menos emp.)
24 de Agosto, 2023
 Fuente
Clasificación general:
5.0
AO
alexis o.
Fundadora
Compartir
"Cliente muy satisfecho"
que es lo que mas te gusta de Insightly CRM?

Insightly CRM has allowed our team to track growth from the entire sales process. i.e. lead conversion, contacts, opportunies, reporting etc. The CRM tool is very easy to navigate, teach and maintain. I love the dashboards!

¿Qué es lo que no te gusta de Insightly CRM?

I geniunely do not have anything that I dislike about Insightly CRM.

¿Qué problemas hay? Insightly CRM resolver y cómo te beneficia eso?

Insightly CRM is solving recording our leads, opportunities, clients, records of sales per clients. Renewals is a new area we are developing.

Mercado medio (51-1000 emp.)
27 de junio de 2023
 Fuente
Clasificación general:
5.0
CH
Catherine H.
Gerente de Investigación
Compartir
"Insightful CRM le ayuda a encontrar clientes potenciales y controlar la actividad de ventas"
que es lo que mas te gusta de Insightly CRM?

Insightful CRM is an excellent software for automating digital marketing operations, and it's easy to use right out of the box. Seeing our customer base grow thanks to the intelligent approach to finding new leads has been very rewarding. It has been very successful since we are always in touch with our potential customers. Insightful CRM's ability to help companies learn more about the wants and needs of their consumers is a great advantage. Companies can improve their customer service by analyzing consumer data and opinions in-depth.

¿Qué es lo que no te gusta de Insightly CRM?

Due to the high cost of the subscription-based service, not all companies can afford it.

¿Qué problemas hay? Insightly CRM resolver y cómo te beneficia eso?

Our marketing team has had no problem modifying it. We can increase sales with high efficiency and effectiveness, and the system easily adapts to new challenges. I expect many companies to adopt Insightly CRM because it helps manage automated marketing workflows. All aspects of marketing, from campaign creation to customer and event tracking, will be at their fingertips. For example, Insightful CRM can help companies save time and money by automating data entry and sending follow-up emails.

Pequeñas empresas (50 o menos emp.)
17 de junio de 2023
 Fuente
Clasificación general:
5.0
JR
John R.
Propietario
Compartir
"MUY SATISFECHO CON EL PRODUCTO PERFECTO PARA MIS NECESIDADES"
que es lo que mas te gusta de Insightly CRM?

The ease at which I can link all my clients and projects and all relevant correspondence, files, images, etc for quick access and project status. I have really appreciated the ease at which I have been able to customize the system to suit my business.

¿Qué es lo que no te gusta de Insightly CRM?

I am a one-person call center, so I would love to be able to link the Insightly ticket system to my years of data, etc., from using Insightly. Have to use 3rd party due to the price.

¿Qué problemas hay? Insightly CRM resolver y cómo te beneficia eso?

The biggest problem I had prior to using Insightly was being able to keep all my projects and client correspondence in the right and relevant areas. Being able to quickly and seamlessly do this now has been a very effective and time-saving godsend.

Mercado medio (51-1000 emp.)
May 31, 2023
 Fuente
Clasificación general:
5.0
Ajay Y. avatar
Ajay Y.
Ingeniero de control de calidad
Compartir
"Solución CRM eficiente con una interfaz fácil de usar y análisis valiosos".
que es lo que mas te gusta de Insightly CRM?

Insightly CRM has truly revolutionized the way we manage client interactions and streamline our corporate processes. This platform provides a complete solution that caters to our every need, making it a valuable asset for our business.and it also have user friendly interface

¿Qué es lo que no te gusta de Insightly CRM?

One area of concern is the lack of customization options. While the basic features and functionalities are sufficient, there are limited options for tailoring the platform to our specific needs. It would be beneficial if Insightly CRM offered more flexibility in terms of custom fields, workflows, and reporting templates. This would allow us to adapt the system to our unique business requirements and improve overall efficiency.

¿Qué problemas hay? Insightly CRM resolver y cómo te beneficia eso?

Insightly CRM solves the problem of scattered customer data and inefficient sales processes. It centralizes customer information, streamlines communication, and automates tasks, resulting in improved productivity and better customer relationships. With its robust analytics, I can gain valuable insights to make data-driven decisions and drive business growth effectively.

Pequeñas empresas (50 o menos emp.)
02 de marzo, 2023
 Fuente
Clasificación general:
5.0
MS
María Bet S.
Fundadora
Compartir
"CRM perfecto para pequeñas empresas"
que es lo que mas te gusta de Insightly CRM?

Insightly CRM has an easy interface that allows us to customize the program for our individual company. Since we are a small company and don't have a dedicated IT department, the ability to get these adjustments completed quickly and easily has made a huge difference and definitely helped us grow over the past 3 years. Also, Brian Revak, our assigned customer success manager, is an amazing partner who is always available with helpful insights and quick answers when needed!

¿Qué es lo que no te gusta de Insightly CRM?

The only downside is that sometimes an automation gets changed due to updates to the software. It would be nice if we received an email noting the possibility of the issue due to the changes.

¿Qué problemas hay? Insightly CRM resolver y cómo te beneficia eso?

We use the dashboards weekly in our meetings to quickly identify which products are selling well and which ones might have an issue that needs to be addressed. This helps us to use our time efficiently and solve problems before they get out-of-hand.

Pequeñas empresas (50 o menos emp.)
02 de marzo, 2023
 Fuente
Clasificación general:
5.0
TS
Tricia S.
Fundadora
Compartir
"CRM fácil de usar e intuitivo"
que es lo que mas te gusta de Insightly CRM?

Insightly is quick and easy to use. I can record call details in under a minute. It is easy to search and group information that I may need to look at, and it is easy to filter info so that I see just what I want to see. We also use the invoice function and that is super fast. I appreciate the ease of use more than anything!

¿Qué es lo que no te gusta de Insightly CRM?

The only complaint is that it logs you out after non-use fairly quickly. I understand security concerns, and I wish the log-in period was longer, but it's not too big of a deal because it only takes a moment to log back in...

¿Qué problemas hay? Insightly CRM resolver y cómo te beneficia eso?

As a user it does not solve any issues for me--except that it is much faster than our old way of logging calls and keeping track of activity. For the company, the data and ease of customization has made the processes more efficient and sorting through data much more manageable.

Mercado medio (51-1000 emp.)
28 de febrero de 2023
 Fuente
Clasificación general:
5.0
BG
blake g
Sales
Compartir
"Una experiencia perfecta y fácil de usar"
que es lo que mas te gusta de Insightly CRM?

Everything you need in a CRM is all here. From top to bottom, the CRM is organized in such a way that you are able to find anything and everything in a very easy and seamless fashion.

¿Qué es lo que no te gusta de Insightly CRM?

Perhaps its because I have more access with my workplace than others but at first, it was hard to understand the layout. Maybe have some kind of a walkthru to help new people get a grip on what going on?

¿Qué problemas hay? Insightly CRM resolver y cómo te beneficia eso?

It helps us understand a variety of things. From the number of SOWs approved to the total number of installs. WIthout insightly I would be in the dark on these things. All of which contributes to my commission.

Mercado medio (51-1000 emp.)
28 de febrero de 2023
 Fuente
Clasificación general:
5.0
CR
Camrie R.
Fundadora
Compartir
"Me encanta Insightly"
que es lo que mas te gusta de Insightly CRM?

That we were able to create a project page inside a project page.

¿Qué es lo que no te gusta de Insightly CRM?

I dislike that the information doesn't always flow between the object link connected to the project page

¿Qué problemas hay? Insightly CRM resolver y cómo te beneficia eso?

It helps with the organization and tracking of our customers project

Pequeñas empresas (50 o menos emp.)
27 de febrero de 2023
 Fuente
Clasificación general:
5.0
PB
Paige B.
Fundadora
Compartir
"Utilicé Insightly como sistema de gestión de pedidos".
que es lo que mas te gusta de Insightly CRM?

Insightly had the ability to pull reports and also manipulate the data/how you want to see the report, which was helpful. I also appreciated the automatic emails that were sent to the customers to confirm orders.

¿Qué es lo que no te gusta de Insightly CRM?

Nothing I disliked, it was a great CRM. OUr company moved away simply because we were growing.

¿Qué problemas hay? Insightly CRM resolver y cómo te beneficia eso?

Very helpful when pulling data. Insightly has the ability to pull reports our ERP system does not.

Mercado medio (51-1000 emp.)
25 de febrero de 2023
 Fuente
Clasificación general:
5.0
JS
jovanny s.
Fundadora
Compartir
"Es muy intuitivo a la hora de buscar un cliente."
que es lo que mas te gusta de Insightly CRM?

was useful is the the bar status on client to find out where they stand on there project.

¿Qué es lo que no te gusta de Insightly CRM?

i think it would be the extra tabs its has should all be on one page

¿Qué problemas hay? Insightly CRM resolver y cómo te beneficia eso?

looking up s status on a clients status

Pequeñas empresas (50 o menos emp.)
25 de febrero de 2023
 Fuente
Clasificación general:
5.0
CW
Challyn W.
Fundadora
Compartir
"¡Insightly cambia las reglas del juego!"
que es lo que mas te gusta de Insightly CRM?

I love the Customized Objects you can create!

¿Qué es lo que no te gusta de Insightly CRM?

The lag time we experience with updates.

¿Qué problemas hay? Insightly CRM resolver y cómo te beneficia eso?

Being able to track status of projects especialy through reports and customized objects

Mercado medio (51-1000 emp.)
25 de febrero de 2023
 Fuente
Clasificación general:
5.0
VL
Veronica L.
Fundadora
Compartir
"Simple y directo al grano"
que es lo que mas te gusta de Insightly CRM?

I liked the pipeline up above and the separate tabs in one view from top to bottom. I like how a lot of things are found in reports.

¿Qué es lo que no te gusta de Insightly CRM?

It could be a little technical if you are unfamiliar with what you are doing...sometimes there's different ways in doing the same thing and could seem confusing

¿Qué problemas hay? Insightly CRM resolver y cómo te beneficia eso?

Newer versions seem to be more simplified. I have used other versions of crm and insightly is better

Pequeñas empresas (50 o menos emp.)
24 de febrero de 2023
 Fuente
Clasificación general:
5.0
DH
Daniel H.
Fundadora
Compartir
"gran producto para mantenerse al día con los contactos de los clientes"
que es lo que mas te gusta de Insightly CRM?

Organizations information all in one space able to save emails as well.

¿Qué es lo que no te gusta de Insightly CRM?

More tips and tricks, they could have more pointers pop up.

¿Qué problemas hay? Insightly CRM resolver y cómo te beneficia eso?

Being able to log all customer data and contact in one spot and share with other employees

Mercado medio (51-1000 emp.)
24 de febrero de 2023
 Fuente
Clasificación general:
5.0
ND
Nicole D.
Fundadora
Compartir
"Fácil de navegar"
que es lo que mas te gusta de Insightly CRM?

That is has enough folders to sort out each deparmtent into their each and own reports. I also like the scanning options when in-store. It is easy to navigate and train on.

¿Qué es lo que no te gusta de Insightly CRM?

The least helpful thing I have noticed or found was that there is no chat bubble or a technical person to contact easily unless going through another system. And the database could be organized a little better.

¿Qué problemas hay? Insightly CRM resolver y cómo te beneficia eso?

The amount of filters you can create in order to filter out more information per person that uses the system. Including my team when projects and objects need to be sorted.

Pequeñas empresas (50 o menos emp.)
23 de febrero de 2023
 Fuente
Clasificación general:
5.0
GB
Griff B.
Fundadora
Compartir
"Parece la solución del tamaño adecuado para muchos casos de uso comunes".
que es lo que mas te gusta de Insightly CRM?

The best part is that it is very powerful yet streamlined. Unlike systems like Salesforce which require professionals to config and manage, Insightly can be run by normal business users.

¿Qué es lo que no te gusta de Insightly CRM?

When you have a use case that needs more flexibility, you're dead in the water. If your use case is well defined up front, it's perfect. If you're more fluid and iterating to find what you need - you may realize too late that you need to port.

¿Qué problemas hay? Insightly CRM resolver y cómo te beneficia eso?

Organizing our data. It was the first move from a spreadsheet - so we saw immediate value. It also helped us standardize our processes which meant we were much more efficient.

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