Desenfoque de fondo de saltamontes
Logotipo del saltamontes
Grasshopper
Programación visual para diseñadores
4.1
(146)
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Reseñas de saltamontes y detalles del producto

Descripción general del saltamontes
¿Qué es saltamontes?

Grasshopper es una herramienta conveniente que brinda a las empresas un sistema telefónico virtual completo. La solución ayuda a mantener los costos lo más bajos posible, razón por la cual los autónomos y los emprendedores independientes prefieren la plataforma. Grasshopper también permite a los usuarios elegir entre varias opciones de números de teléfono. Con Grasshopper, los usuarios pueden ahorrar dinero en comunicación mientras se aseguran de contar con el respaldo de una tecnología de comunicación sofisticada y profesional que ayuda a impulsar su marca.

Compañía LogMeIn, Inc.
Año de fundación 2003
Tamaño de la compañía 1001-5000 empleados
Sede Principal Boston, MA, Estados Unidos
Redes sociales
Categorías de saltamontes en Findstack
Logotipo de Crevio
Crevio
Patrocinado
5.0
(1)
$29.00/mes
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Detalles del producto saltamontes
Segmento
Pequeña Empresa
Mercado medio
Despliegue Nube/SaaS/basado en web, Mac de escritorio, Windows de escritorio, Android móvil, iPhone móvil, Linux local
Soporte 24 horas al día, 7 días a la semana (representante en vivo), chat, correo electrónico/servicio de ayuda, preguntas frecuentes/foro, base de conocimientos, soporte telefónico
Formación Documentación
Idiomas Inglés
Características del saltamontes
Operador automático
Intrusión de llamadas
Reenvío de llamadas
Registros de llamadas
Monitoreo de llamadas
Colas de llamadas
Grabación de llamadas
Informes y análisis de llamadas
Enrutamiento de llamadas
Detección de llamadas
Transferencia de llamada
Llamar susurrando
Identificador de llamadas
Conferencia telefónica
Gestión de contactos
No molestar
Fax a correo electrónico
Voz HD
IVR (respuesta de voz interactiva)
Integración con CRM
Llamadas internacionales
Aplicación Movil
Portabilidad de números
Indicador de presencia
SIP Trunking
Softphone
Mensajes de texto
Videoconferencia
Mensaje de voz
Correo de voz a correo electrónico
Medios de saltamontes
Saltamontes 0
Saltamontes 1
Saltamontes 2
Saltamontes 3
Saltamontes 4
Saltamontes 5
Capturas de pantalla de saltamontes
Exención de responsabilidad
Nuestra investigación está seleccionada a partir de diversas fuentes autorizadas y está destinada a ofrecer asesoramiento general. No garantizamos que nuestras sugerencias funcionen mejor para cada caso de uso, así que considere sus necesidades únicas al elegir productos y servicios. Siéntete libre de compartir tu realimentación.
Última actualización: Febrero 18, 2025
Logotipo del saltamontes
146 Grasshopper Opiniones
4.1 de 5
Pequeñas empresas (50 o menos emp.)
29 de marzo, 2023
 Fuente
Clasificación general:
4.0
LP
Luke P.
Fundadora
Compartir
"Un sistema de llamadas sencillo"
¿Qué es lo que más te gusta de Grasshopper?

Easy to use Nice Help Scout intergration Transcription feature

¿Qué es lo que no te gusta de Grasshopper?

Web app could use a redesign Text messaging should be included Not the easiest to set up

¿Qué problemas está resolviendo Grasshopper y en qué le beneficia eso?

Grasshopper makes it easy to take phone calls from customers that need assistance. Voicemail and transaction of voicemails make missing calls even easier.

Pequeñas empresas (50 o menos emp.)
23 de diciembre de 2021
 Fuente
Clasificación general:
4.0
avery c. avatar
avery c
Diseñador de Interiores
Compartir
"Genial para experimentar en diseño"
¿Qué es lo que más te gusta de Grasshopper?

Grasshopper is a neat plug-in for Rhinoceros that allows for some smart, complicated math to create experimental design. It requires some almost "coding" but for those with a puzzle-minded brain, it's enjoyable to work with and try different options.

¿Qué es lo que no te gusta de Grasshopper?

It can be a little complicated at times to understand how to use and put the various bits of code together. It could be easier to use if there were more helpful hints about how to create the flow of your program, or to see things change live as you manipulate.

¿Qué problemas está resolviendo Grasshopper y en qué le beneficia eso?

Grasshopper takes the difficulty of complicated math and algorithms out of your hands while designing and lets you maintain focus on what piece of design you are experimenting with.

Mercado medio (51-1000 emp.)
19 de octubre de 2019
 Fuente
Clasificación general:
4.0
andrew k avatar
Andrew K.
Líder de marketing de clientes
Compartir
"Gran solución para pequeñas empresas"
¿Qué es lo que más te gusta de Grasshopper?

It was super easy to set up. We were taking calls and getting voicemails right away. The ability for the whole team to use their cell phones was nice as well.

¿Qué es lo que no te gusta de Grasshopper?

It didn’t have the reporting that our company eventually needed. We also had a lot of difficulty with international calls. Eventually our business outgrew the platform.

¿Qué problemas está resolviendo Grasshopper y en qué le beneficia eso?

Telephone system. Customer support. We benefitted by having a “real” business line that we could give out to clients

Pequeñas empresas (50 o menos emp.)
31 de octubre de 2018
 Fuente
Clasificación general:
4.0
DR
demonio r.
CEO
Compartir
"Buen sistema telefónico para trabajar desde casa o negocio móvil"
¿Qué es lo que más te gusta de Grasshopper?

Grasshopper makes it easy to add or remove business lines to the account so that people can still use their cell phones without their personal number being used.

¿Qué es lo que no te gusta de Grasshopper?

The cost is a bit high compared to other providers but the customer support is very helpful. The need to charge 10 dollars per line that you want to have SMS active, is a disappointment when you have multiple phone numbers being used.

¿Qué problemas está resolviendo Grasshopper y en qué le beneficia eso?

The benefit of a desktop app is very useful for taking and making calls directly from computer in addition to the voice studio that can direct callers to extensions based upon the reason for their call.

Pequeñas empresas (50 o menos emp.)
15 de mayo de 2018
 Fuente
Clasificación general:
4.0
JJ
Jordan J.
CEO
Compartir
"Lo mejor en el negocio para su pequeña empresa"
¿Qué es lo que más te gusta de Grasshopper?

I like everything best. Grasshopper exceeds the expectations that we hold.

¿Qué es lo que no te gusta de Grasshopper?

Nothing to note at this moment and time.

¿Qué problemas está resolviendo Grasshopper y en qué le beneficia eso?

Communicating with our clientele

Pequeñas empresas (50 o menos emp.)
10 de mayo de 2018
 Fuente
Clasificación general:
4.0
TJ
Equipo j.
Fundadora
Compartir
"Es un gran servicio para empresas emergentes"
¿Qué es lo que más te gusta de Grasshopper?

It's lightweight, inexpensive, and flexible.

¿Qué es lo que no te gusta de Grasshopper?

As we more formalize our office, there isn't a way to integrate it into physical phone for someone's desk. I have some employees who need a phone, but using their cell phone isn't an ideal solution for us. The soft-phone is an okay solution for now.

¿Qué problemas está resolviendo Grasshopper y en qué le beneficia eso?

We have a business line that works no matter where we are. It allows for customer service after hours.

Pequeñas empresas (50 o menos emp.)
30 de marzo, 2018
 Fuente
Clasificación general:
4.0
Kevin F. avatar
Kevin F.
Presidente
Compartir
"Grandes personas receptivas y dispuestas a resolver las cosas si es necesario".
¿Qué es lo que más te gusta de Grasshopper?

I've never had a call drop. The service department did an excellent job of getting a number we accidentally ported to a different system we were trying out and got it back quickly. They have an "old" interface that has some additional functionality like 4 digit extensions and additional call routing options and if you ask them about it they will swap you to the old interface. Speech to text is pretty darned good and any person in the company can be assigned any DIDs, so multiple people can be put into a single extension as either an ACD queue, round robin, or free-for-all. Also, if you ASK, they will set you up with a PC based softphone. It works great and I don't know why they don't push it. Maybe it uses more resources? I don't know. But I use it on my PC with a headset all the time. One other cool thing is that you can actually run multiple businesses with different numbers off the same account. When we first started we had 3 numbers. One was for out WISP, one for our Agent channel business, and a third for PC repair. Later we added two more numbers to the firs two companies and we were able to use one number for one type of add and another for something different and determined quite easily in a short time which was most effective. :-)

¿Qué es lo que no te gusta de Grasshopper?

I'm not fond of the way the mobile app works. You can make outbound calls on the app, but inbound are routed to your cell phone directly. You can configure this to show your company name so every call coming in from grasshopper shows "Your Business Name". Or you can have it pass through caller ID but then you don't know if it's a personal or business call. If they had a full-fledged mobile phone app that you could make and receive calls on it would be MUCH better. Then again, when we were setup as three separate businesses, I was able to set it to show which company they were calling for and answer appropriately. So maybe instead of having a full blown calling app, they should have both.

¿Qué problemas está resolviendo Grasshopper y en qué le beneficia eso?

Started out with one person. Growing, adding DIDs, call queues, extensions, direct inward dialing, are all incredibly easy. We now have 9 people on it 5 are in a sales queue, 2 of those 5 are also on a service queue with 2 others. And one from each of those groups is with two others in a billing group. That's some nice flexibility and it was incredibly easy to setup.

Pequeñas empresas (50 o menos emp.)
20 de octubre de 2016
 Fuente
Clasificación general:
4.0
EM
Eric M.
Propietario/CEO
Compartir
"Producto maravilloso y fácil de gestionar"
¿Qué es lo que más te gusta de Grasshopper?

Grasshopper gives you the ability to manage and customize your company's phone system easily and at a great price point.

¿Qué es lo que no te gusta de Grasshopper?

Only complaint would be the inability to distinguish a Grasshopper call from a direct call when using a cell phone, while still utilizing caller ID. If a current customer calls using our Grasshopper system, it would be nice to know that they 1. Called through Grasshopper and 2. Who exactly is calling.

¿Qué problemas está resolviendo Grasshopper y en qué le beneficia eso?

In handling product sales it has been beneficial to have the ability to easily modify company main messages and after hours messages. As well as modify forwarding options on a time frame basis per employee. This way our new and existing clients always receive a professional and timely interaction with our staff.

Pequeñas empresas (50 o menos emp.)
12 de jul, 2016
 Fuente
Clasificación general:
4.0
ML
miguel sl
Propietario
Compartir
"Hasta ahora, todo bien."
¿Qué es lo que más te gusta de Grasshopper?

I like that I have an 800 number to show the market that I am nationally available. I like the professionalism attached by having the 800 number. I like that the system forwards the calls to my cell phone, which is my primary phone, and allows me to not miss potential sales calls.

¿Qué es lo que no te gusta de Grasshopper?

I dislike the pricing, but it worth it at the same time.

¿Qué problemas está resolviendo Grasshopper y en qué le beneficia eso?

I'm able to take sales calls through the United States.

Empresa (> 1000 emp.)
03 de mayo de 2016
 Fuente
Clasificación general:
4.0
BH
Billy h
Especialista en medios de búsqueda
Compartir
"Gran producto: el precio es un poco elevado para mi gusto"
¿Qué es lo que más te gusta de Grasshopper?

Grasshopper hosts a suite of information, features, and support for its users. They're constantly looking to provide their customers with an edge by offering valuable resources for step 1 of their process. - Even before you sign up, you're still able to use their templates and information for SMBs - The Ability to pick between Toll free numbers or Local numbers, or both! - Voicemail to text transcription & voicemail sent to your email (Both great for my usage) - You're able to text from your business number as well as call out, no need to grab 2 phones anymore for your business

¿Qué es lo que no te gusta de Grasshopper?

While Grasshopper offers a host of features that are valuable to any size business, they definitely do it at a premium compared to some other providers. If money isn't your biggest factor (Which it probably is if you're reading this deep into reviews), then go ahead and grab grasshopper! They do have different plans, and most of them offer all of the same features, but it's no fun to be limited on your minutes used when you're paying $24/mo. (That's only 500 minutes)

¿Qué problemas está resolviendo Grasshopper y en qué le beneficia eso?

Grasshopper has not only made me sound far more professional by adopting it's call-center features and Toll-free numbers, but it has also increased my productivity a noticeable amount. The ability to get voicemails and direct clients through some prompts has saved me a whole load of time.

Pequeñas empresas (50 o menos emp.)
11 de enero de 2016
 Fuente
Clasificación general:
4.0
Mateo G. avatar
Matthew G.
Director de Experiencia del Cliente
Compartir
"Excelente forma de gestionar llamadas con un número central y lucir profesional en ventas"
¿Qué es lo que más te gusta de Grasshopper?

If you're in B2B sales you need to publish your phone number (and it better be toll-free), but this raises a lot of problems as your sales team scales. What happens if you fire someone, transition someone, need off-hours, etc? You will shortly realize that it's better to have a central number with extensions that you can always control, but that seems daunting to set up. Grasshopper makes all of that easy, Get up and running with an 800 number in under ten minutes. You can admin all of the extensions and messages, access voicemail, fax, etc. through the web and app. The android app (can't speak for iOS) works for making calls through the 800 number as well, which is pretty awesome (but also counts towards your minutes per month!). It's only $12 a month to start with pay as you go for the minutes, which isn't terrible. The $24 plan has 500 minutes which is more than enough for a SaaS SMB. Very simple UI you really can't mess up, too.

¿Qué es lo que no te gusta de Grasshopper?

No free trial kind of sucked, but I luckily had access to $100 to test it out via our company's accelerator. The problem once signed up is they try to convince you to pay for many upsells - they'll record your base message for $75, you can get transcribed voice mail for $10 a month (Really? My personal carrier does this for free), simultaneous call forward etc.

¿Qué problemas está resolviendo Grasshopper y en qué le beneficia eso?

Number/agent management, voice mail, providing toll free calling for customers, directing calls to relevant employees, providing a professional experience.

Mercado medio (51-1000 emp.)
16 de diciembre de 2021
 Fuente
Clasificación general:
3.5
KM
Kyle M.
Director de TI
Compartir
"Grasshopper hace lo que dice que hará".
¿Qué es lo que más te gusta de Grasshopper?

The user interface is easy to navigate, listen to messages.

¿Qué es lo que no te gusta de Grasshopper?

Extra features are confusing or hidden behind additional costs. The ability to forward calls and messages elsewhere was lacking. Disconnecting service is not nearly as easy as set-up, usually a red flag.

¿Qué problemas está resolviendo Grasshopper y en qué le beneficia eso?

Community members have a manageable number to reach our organization. The set-up was quick and easy. Community members were able to reach us through the service quickly.

Pequeñas empresas (50 o menos emp.)
15 de Septiembre de 2019
 Fuente
Clasificación general:
3.5
David Z. avatar
david z
Socio
Compartir
"Excelente servicio telefónico, con una excepción"
¿Qué es lo que más te gusta de Grasshopper?

It's very easy to set up and use the system. Managing extensions and enabling features is straightforward. Users seem to be able to handle customizing their extensions, also.

¿Qué es lo que no te gusta de Grasshopper?

Two major things: 1) Their SMS support is NOT what their website claims. It's totally misleading. They only support SMS messages being delivered to Admins on the system; users can't see SMS messages coming into their personal extensions or direct numbers. They all show up in one place and the only people who can see them are Admins. This is horrble and we've complained about it for months with no sign it will be fixed (seems like something that should take a day or two toimplement). 2) Their website has some issues when administrating the system. Lots of little rendering bugs that confuse when first using the system (adding users/editing fields will not always update the screen properly so you think something didn't update when, in fact, it has. In general, I don't like that it seems there are no engineers supporting this product. I've seen no improvements or chanegs in many months and that's not right for a hosted SaaS system.

¿Qué problemas está resolviendo Grasshopper y en qué le beneficia eso?

We needed an inexpensive service to allow our employees to have access to personal extensions while still using their mobile devices for most communications.

Pequeñas empresas (50 o menos emp.)
08 de mayo de 2018
 Fuente
Clasificación general:
3.5
JT
Janet T.
Fundadora
Compartir
"Buen servicio telefónico"
¿Qué es lo que más te gusta de Grasshopper?

Notification that I have a message, shortly after a voicemail is left.

¿Qué es lo que no te gusta de Grasshopper?

There are glitches from time to time and I don’t receive any notification.

¿Qué problemas está resolviendo Grasshopper y en qué le beneficia eso?

I’m a small business that needs an 800 number. It’s been a great service for allowing me to appear like a larger business at an affordable price. Being able to customize greetings is also great!

Pequeñas empresas (50 o menos emp.)
08 de mayo de 2018
 Fuente
Clasificación general:
3.5
AB
Alicia B.
Gerente de Proyectos de Consultoría/Coach Agile
Compartir
"Saltamontes para RE"
¿Qué es lo que más te gusta de Grasshopper?

The ability to use my phone for business without having to give out my personal number

¿Qué es lo que no te gusta de Grasshopper?

There is no faxing capabilities to send documents

¿Qué problemas está resolviendo Grasshopper y en qué le beneficia eso?

Able to have a business line without the additional phone expense

Pequeñas empresas (50 o menos emp.)
Apr 27, 2022
 Fuente
Clasificación general:
3.0
CG
Curtis G.
S
Compartir
"Buen sistema, algunas limitaciones"
¿Qué es lo que más te gusta de Grasshopper?

Easy interface, no dropped calls, app ok

¿Qué es lo que no te gusta de Grasshopper?

no call recording, no xfer outbound call

¿Qué problemas está resolviendo Grasshopper y en qué le beneficia eso?

It was great for our small-medium business with 3 employees. The few limitations listed above were things we needed. They were not working to offer those anytime soon

Mercado medio (51-1000 emp.)
16 de febrero de 2022
 Fuente
Clasificación general:
3.0
BB
Bethany B.
Coordinador Idx
Compartir
"Cumple su propósito"
¿Qué es lo que más te gusta de Grasshopper?

I like that I am able to use grasshopper from my desktop or cell phone. This allows me to use the software more fluidly.

¿Qué es lo que no te gusta de Grasshopper?

The desktop interface is visually unappealing and it;'s not easy to notice when you are getting a call from your desktop.

¿Qué problemas está resolviendo Grasshopper y en qué le beneficia eso?

Using my personal phone for work calls. Since I work from home; it wasn't great calling clients from a blocked number and grasshopper solves that issue. Also; international calls!

Pequeñas empresas (50 o menos emp.)
18 de noviembre de 2021
 Fuente
Clasificación general:
3.0
AA
Adlai A.
CEO
Compartir
"En general, es un buen servicio VOIP para pequeñas empresas"
¿Qué es lo que más te gusta de Grasshopper?

Easy, intuitive setup. Website interface was not so impressive, but the functionality was there. Mobile app is very useful. Desktop app was also useful. Great to be able to see text messages and voicemails across all users.

¿Qué es lo que no te gusta de Grasshopper?

I am based in Hawaii. Which apparently is not part of the United States. In order to call people in Hawaii, and forward calls to phone numbers in Hawaii I need to activate international calling and then I get charged international calling for calling someone down the street in Hawaii and get charged international calling when someone down the street calls me. I dislike that very much.

¿Qué problemas está resolviendo Grasshopper y en qué le beneficia eso?

Affordable business VOIP phone system. Supports multiple users. Allows visibility to text messages and voicemails across users. Supports group texts and image transfers.

Pequeñas empresas (50 o menos emp.)
Apr 22, 2019
 Fuente
Clasificación general:
3.0
AI
Anna I.
Coordinador de Comunicaciones
Compartir
"Configúralo y olvídalo"
¿Qué es lo que más te gusta de Grasshopper?

Grasshopper, once set up, is easy to use to receive calls.

¿Qué es lo que no te gusta de Grasshopper?

It's not the easiest to use for outgoing calls. We typically just end up making calls from our direct phone numbers instead of bothering with using Grasshopper for outbound calls.

¿Qué problemas está resolviendo Grasshopper y en qué le beneficia eso?

Grasshopper allows us to use our personal phones under the guise of a different business phone number.

Mercado medio (51-1000 emp.)
Apr 18, 2018
 Fuente
Clasificación general:
3.0
EO
Efrén O.
Consultor Asociado
Compartir
"¡Bien hasta ahora!"
¿Qué es lo que más te gusta de Grasshopper?

It allows me to paste a phone number to call rather than using a phone and dial every time I will a new contact.

¿Qué es lo que no te gusta de Grasshopper?

It doesn't allow me to mute myself while listening to the person I am calling.

¿Qué problemas está resolviendo Grasshopper y en qué le beneficia eso?

It gives me time to call more people in a day. Saves my time too.

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