No reclamado: están trabajando en FreshMail ?
FreshMail Reseñas y detalles del producto
FreshMail es un software de marketing por correo electrónico que permite a los usuarios crear, enviar y monitorear campañas por correo electrónico. La plataforma también ofrece numerosas plantillas personalizables, admite muchas características de automatización convenientes y también tiene herramientas de segmentación que pueden ayudar a brindar datos más perspicaces.
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| Capacidades |
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|---|---|
| Segmento |
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| Despliegue | Nube / SaaS / Basado en web, Android móvil, iPad móvil, iPhone móvil |
| Cursos | Documentación |
| Idiomas | Inglés |
Compara FreshMail con otras herramientas populares de la misma categoría.
As a replacement for Constant Contact, Fresh Mail was everything I wanted and more. Beautiful templates, easy customization, better segmentation, and most of all, a great price that was a fraction of what Constant Contact was charging.
We would spend time creating emails to send out and they would be bounced. Many of our emails showed up as spam if they were even able to be delivered at all. We ran our contacts to make sure they were good and they were. Fresh Mail just wouldn't get the messages to our patrons. Their customer service team kept coming up with excuses. We went back to Constant Contact.
We were looking to save some money for our nonprofit organization so we went with Fresh Mail which had considerable savings over Constant Contact. The problem was that Fresh Mail couldn't get our email messages delivered to our contact list properly without issue.
I chose Freshmail because their forms were easy to customize, however their negative attitude outshines any positives they may have.
Freshmail has the worst customer service I've ever had to deal with. I own a small startup with only about 300 emails on our list, which Freshmail has decided to take hostage along with the email lists of what I assume are many other companies. The justification they have given is that they cancelled all free accounts, and claim they sent notifications which I did not receive. As an email marketing company, you would think they could make sure that emails get to people. I had an employee working on solving the problem for weeks before having to step in myself, yet the problem has still not been resolved. At first they were demanding a payment of £300 in order to retrieve our email list, which was then reduced to £108 under the pretence of signing us up for the smallest package, as the free one had apparently been discontinued. However, when I went to their website to confirm something, the free package is still listed on the page, clear as day. They have been terrible responding to emails, and we have had to contact them through multiple channels to keep the conversation going. They promise to respond within certain time periods and then don't, assuming we will forget about the issue, wasting both our time and their own. They also have been caught changing their story, first claiming that the £300 was for "engineering resources" to undelete our emails, then saying that they stopped our list from being deleted. Do not use this service, there are many others on the market who will not try to scam you or hold your data hostage.
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