---
title: CoSupport AI
slug: cosupport-ai
tagline: AI customer support with 60% AI resolution by day 60, or a full refund.
category: Customer Service Automation Software
url: https://cosupport.ai/pricing
updated_at: '2026-09-23T05:00:00Z'
---

# CoSupport AI

> AI customer support with 60% AI resolution by day 60, or a full refund.

- **Category:** Customer Service Automation Software
- **Vendor:** CoSupport AI, Inc.
- **Website:** https://cosupport.ai/pricing
- **Rating:** 5.0/5 (2 reviews)
- **Capabilities:** AI, API

## Overview

CoSupport AI is an AI customer support platform that resolves tickets autonomously by training on a company's historical support data. It ships two products: CoSupport AI Agent, which closes up to 90% of repetitive L1 requests across chat, email, and voice, and CoSupport AI Assistant, which drafts replies, summarizes threads, and translates for human agents. Version 2.0 added multi-step reasoning, a decision log on every reply, and an Agentic API that runs multi-step actions in external systems. It responds in 40+ languages, integrates no-code with major helpdesks and knowledge sources, and is ISO 27001 certified, GDPR and CCPA compliant, used by 300+ brands. Billing runs three ways - $0.04 per response, $0.19 per resolved ticket, or a flat $99 per 1,000 monthly tickets - with a 30-day pilot and the 60/60 refund guarantee.

## Pros

- Flexible billing models (server-based, resolution-based, response-based)
- Strong guarantee (pilot + refund if resolution target not met)
- High multilingual, multichannel support including email, chat and voice
- Integrations with major helpdesks and knowledge sources
- Patented architecture designed to reduce hallucinations and improve accuracy
- Built-in BI and reporting to estimate impact quickly

## Cons

- Exact cost for large volumes/customized deployments requires a quote
- Proprietary system; no public open-source version
- SLA specifics and uptime percentages are not clearly published
- Voice functionality depends on third-party technology (ElevenLabs) and supplemental terms

## Features

- API Access
- Autonomous ticket resolution (L1 automation)
- Agent Assist (draft replies, suggestions)
- Multilingual / translation support
- Voice channel support
- Chat / email channel support
- Social / messaging / live-chat channels
- Knowledge base / documentation integration
- CRM / Helpdesk integrations
- BI / Analytics / Reporting
- Custom & brand-tone models
- Graph / Contextual reasoning / memory
- On-premises / client-side deployment
- Security & data privacy
- Pilot / trial period
- Refund guarantee
- Customization / fallback behavior / fallback routing
- Multichannel conversation history / context window

## Pricing

- Free Pilot (30-day): Free
- Response-based: $0.04
- Resolution-based: $0.19
- Server-based: $99.0 per month

## Who uses it

- Mid Market 50.0%
- Enterprise 50.0%

## Deployment

- Cloud / SaaS / Web-Based

## Support

- Email/Help Desk
- Knowledge Base
- FAQs/Forum

## Training

- Documentation
- Live Online

## Languages

40+ languages

## Integrations (11)

- Confluence
- ElevenLabs
- Freshchat
- Freshdesk
- Intercom
- Notion
- Shopify
- Slack
- Zendesk Chat
- Zoho Desk
- Zoho SalesIQ

## Categories

- Multilingual Customer Support Software
- Customer Service Automation Software
- Help Desk Software
- Business Intelligence Software
- Conversational Support Software
- Customer Self-Service Software

## Vendor

- **Name:** CoSupport AI, Inc.
- **Website:** https://cosupport.ai/about
- **Headquarters:** Valley Village, Los Angeles, California, USA
- **Founded:** 2020
- **Employees:** 11-50