No reclamado: están trabajando en Close ?
Close Reseñas y detalles del producto
Close es un software de CRM todo en uno que permite a los usuarios administrar las relaciones con clientes y clientes potenciales. La plataforma ofrece funciones de automatización de ventas que pueden respaldar los esfuerzos de generación de clientes potenciales y los procesos de ventas internos. Close también facilita la comunicación y el fomento de clientes potenciales. Al proporcionar a los usuarios una herramienta centralizada para la generación de prospectos, los usuarios pueden definir un canal de ventas optimizado que puede organizar fácilmente su equipo y flujos de trabajo.
| Capacidades |
|
|---|---|
| Segmento |
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| Despliegue | Nube/SaaS/basado en web, Mac de escritorio, Windows de escritorio, Android móvil, iPad móvil, iPhone móvil |
| Soporte | 24 horas al día, 7 días a la semana (representante en vivo), chat, correo electrónico/servicio de ayuda, preguntas frecuentes/foro, base de conocimientos, soporte telefónico |
| Cursos | Documentación |
| Idiomas | Inglés |
Close Pros y contras
- Excelente soporte para el equipo de ventas.
- Prueba gratuita disponible para principiantes
- Seguimiento de ventas conveniente y fácil de usar
- SMS, video, llamadas y otros canales en el mismo lugar
- Resumen de contexto completo en cada trato
- No tan conocido como algunas alternativas
- Menos integraciones que algunos competidores
Compara Close con otras herramientas populares de la misma categoría.
It is flexible, extensible and customizable.
I wish there were more custom reporting features and that it could integrate more easily with Google Ads to track our ad Gclids
Keeping track of sales efforts. Easily reports open opportuniites.
Makes managing and prospecting to a large pipeline achievable
When outreaching to prospects, Close doesn't include (that I'm aware of anyway) messaging creation assistance via AI, that other software does
Database mining.
Ease of CSV file to mass import new prosepcts.
Ocassionally not displaying inbox mail, as it comes through to my inbox.
All in one CRM with ease of access- inbuilt mail platform, call platform, etc.
The indepth filtering and updating system.
I wish that Mass SMS was possible to integrate into the system for better lead contact
Close is helping us solve the contact problem with our leads and filter them in the category of interested or disinterested
Ease of use. It allows me to track all of my prospects, set up email campaigns and follow up activities quickly and easily.
I would like better tracking of prospect email activity, like opens and link clicks on specific emails.
It helps me organize my activities and stay on top of my sales opportunities
I like the waay that the lead pages give an immediate view of the mopst recent and importaant information for each lead.
Some of the features are hard to get a comfortable with using.
Keeping leads organized.
Coming from using MixMax and spreadsheet, Close helps our team scale our customer campaign by significantly reducing cross team communication time and cost. It has all the important features for a CRM and when we compare close with other CRMs it is the most modern looking one in terms of UI and UX.
The updates from batch sync could be a bit slow. So you can't just bulk edit and then start working on something else. Some of the UIs are a bit quirky and can take some time getting used to.
It helps us create efficient, impactful campaign for thousands of new customers.
Simplicity and user interface ist very clear and there are no bugs
Nothing that I can refer to since I am using close for the the past 6 months
Sales structure
I like that there is virtually no limit to the integration capabilities. The CRM and phone are one. The way it pulls the Zoom links from Calendly invites is exceptional.
Have not found anything yet. Will let you know when I do.
The integrations. Having my CRM and Phone VoIP as one is the greatest thing about Close to me. All of the other integrations just keep making it better as I learn to navigate this new tool.
I like how every information about a lead is in one place. Love the built-in dialer with automatic dispositions. The integration with Google Calendar and the possibilities with Zapier are just the best!
Email support is really slow. Sometimes it takes them 2 days to respond. Hope they work on it.
This is our 4th CRM and the past tools we used were just unreliable and lack the features we need.