What sets Celonis apart and makes it truly remarkable is its ability to unlock hidden insights within complex business processes. Its process mining technology provides unparalleled visibility into the inner workings of an organization, revealing bottlenecks, inefficiencies, and opportunities for improvement. By analyzing vast amounts of data from various sources, Celonis empowers businesses to optimize their processes, streamline operations, and make data-driven decisions. With its intuitive user interface, powerful analytics capabilities, and a focus on continuous improvement, Celonis stands out as a game-changer in driving operational excellence and achieving transformative outcomes.
While Celonis offers numerous benefits and is widely regarded as a leading process mining solution, there are a few areas where some users may have concerns. One potential drawback is the learning curve associated with mastering Celonis's advanced features and functionalities. The platform's complexity and depth of analysis can be overwhelming for users who are new to process mining or those without a strong technical background. Additionally, depending on the size and complexity of the organization, the implementation and integration process can be time-consuming and require significant resources. Another consideration is the cost associated with licensing and maintaining Celonis, which may be a limiting factor for smaller businesses or budget-constrained organizations. Lastly, while Celonis offers extensive customization options, some users may find the configuration process challenging and require additional support from Celonis experts or consultants. Despite these potential drawbacks, the value and insights gained from Celonis often outweigh these concerns, making it a valuable tool for process optimization and business transformation.
Celonis solves the problem of inefficient and opaque business processes by providing powerful process mining capabilities. It allows organizations to gain deep visibility into their operations, uncover hidden bottlenecks, and identify areas for improvement. By analyzing vast amounts of data from various systems, Celonis enables businesses to understand how their processes truly function and make data-driven decisions to optimize them. This benefits organizations in multiple ways. Firstly, it helps identify and eliminate inefficiencies, reducing costs and increasing productivity. By pinpointing process bottlenecks, Celonis enables businesses to streamline operations and allocate resources more effectively. This optimization leads to improved customer experiences, as processes become faster, smoother, and more reliable. Moreover, Celonis provides real-time insights, allowing businesses to monitor process performance and identify potential issues before they escalate. This proactive approach enables timely interventions and helps prevent errors or delays. Additionally, the ability to simulate process scenarios and conduct what-if analyses empowers organizations to make informed decisions about process changes or new strategies, minimizing risks and maximizing outcomes. Overall, Celonis enables organizations to transform their operations by driving continuous improvement and fostering a culture of data-driven decision-making. By solving the problem of opaque and inefficient processes, Celonis helps businesses achieve greater efficiency, effectiveness, and agility in today's competitive landscape.
Real-time Monitoring and Visualization: Users find value in Celonis' real-time monitoring features, which provide up-to-date insights into process performance. The platform offers intuitive and visually appealing dashboards, making it easier for stakeholders to understand complex process data.
While Celonis provides a range of pre-built dashboards and analytics features, some users have expressed that customizing these features to specific business needs can be complex and may require dedicated technical expertise.
Celonis supports organizations in their journey towards continuous process improvement. By providing real-time monitoring, analysis, and insights, it allows stakeholders to identify process variations, track key performance indicators, and measure the impact of process changes. This empowers organizations to make data-driven decisions and continually optimize their processes for better outcomes.
The implementation of our solution has been very successful. The initial engagement created typical challenges with the scope and expectations but once those issues were resolved, we all operated as one team. The team not only has excellent knowledge of the platform but understood and learned our processes within a short period. Within six months, we have automated about half of the steps of the initial scope. We are now moving into expanding the automation and using the analytics portion the platform to identify more business value opportunities.
Our automation is very time sensitive since the data needs to be refreshed every two minutes. We have some technical issues during the initial release. To continue to drive efficient value we need to continue in full engagement. It has been challenging to bring our internal team members up to speed on the capabilities of the platform.
Improve the efficiency on how we provide our two hour delivery service. We have automated about half of the activity required to execute this process.
The power to integrate libe with source systems & automate the flows
Storage capacity in licensed version of the c4c
Processes deep diving and creating the value realization
Process mkning capability in celonis is best. Other vendors are not that great
The task mining capabklity, rpa capability, UI.
Process mining busjness value quantification using businwss value calculator. this has helped me greatly
Celonis is very easy to use and you can get trained by using detailed courses from Celonis Academy free of cost which I think is a very great thing which Celonis team did
Not particularly do I dislike something but Celonis is constantly working on improving its tools and I am sure in near future they will make Celonis more powerful and make it more flexible
It's solving the same thing for which Celonis is designed i.e. Process Analysis. Using Celonis, we can automate a lot of tasks using Action Flows and can present data in a better way to the stakeholders
Easy to use interface. Action engine to initiate actions on source system basec on data. Process Simulation to create your digital process twin. Support for machine learning. Excellent data pipeline creation and ability to create data transformation and data model. Can easily handle million of records without much lag. Support for machine learning. Ready to use business use case for faster value realization.
The cost of the product is high. Celonis process mining is available only on cloud and hence sometimes certain set of customer do resist providing their data.
We are using the tool to discover processes from event log available in IT systems. Analyze business processes and their variants and identify process frictions and remove these frictions using Action Engine. Create digital twin of business process and run simulations to validate results of process improvement oppurtunities.
Versatile PQL, Scope of automation through action Engine. Fully Customizable dashbaords
The cost! That's a fact. Celonis is a premium product
Business transparency, bottle necks identification