Desenfoque de fondo de Bitrix24-sm
Logotipo de Bitrix24
Bitrix24
Su negocio, simplificado
4.1
(515)
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Bitrix24 Reseñas y detalles del producto

Descripción general de Bitrix24
¿Qué es Bitrix24?

Bitrix24 es una solución todo en uno para todo, desde la gestión de relaciones con los clientes hasta el seguimiento de tareas y proyectos. La plataforma promete el "espacio de trabajo definitivo" y proporciona prácticamente todo lo que una empresa moderna necesita para mantenerse a la vanguardia en el panorama digital actual. Más de 10 millones de organizaciones han elegido la solución Bitrix24 para su empresa hoy, y el servicio está actualmente disponible en 18 idiomas.

Compañía Bitrix, Inc.
Año de fundación 2012
Tamaño de la compañía 201-500 empleados
Sede Principal Alejandría, Virginia, EE. UU.
Redes sociales
Bitrix24 Categorías en Findstack
Crevio Logotipo
Crevio
Patrocinado
5.0
(1)
$29.00/mes
Crevio es una plataforma para que los creadores vendan productos digitales, servicios, cursos y acceso a otros terceros... Más información sobre Crevio
Detalles del producto Bitrix24
Capacidades
API
Segmento
Pequeña Empresa
Mercado medio
Empresa
Despliegue Nube/SaaS/basado en web, Mac de escritorio, Windows de escritorio, Android móvil, iPad móvil, iPhone móvil, Linux local, Windows local
Soporte 24 horas al día, 7 días a la semana (representante en vivo), chat, correo electrónico/servicio de ayuda, preguntas frecuentes/foro, base de conocimientos, soporte telefónico
Inscripción en beneficios Documentación
Idiomas Inglés
Bitrix24 Pros y contras
Ventajas
  • Grandes características
  • Buen CRM y sistemas telefónicos.
  • Cómoda telefonía IP.
Contras
  • Terrible reportaje.
  • Mal servicio al cliente.
  • Tiene dificultades para cargar archivos más grandes.
Características de Bitrix24
Acceso a la API
Programación de citas
Registro de llamada
Herramientas de colaboración
Gestión de contactos
Gestión de comentarios de clientes
Segmentación de clientes
Tickets de atención al cliente
Paneles personalizables
Importación / Exportación de datos
Gestión de documentos
Marketing por e-mai
Plomo Gestión
Chat en Vivo
Automatización de Marketing
Acceso Móvil  
Gestión de pedidos
Catálogo de Productos
Cotizaciones/Propuestas
Informes y análisis
Control de acceso basado en roles
Previsión de ventas
Gestión de canal de ventas
De Integración Social de Medios
Gestión de encuestas
Administración de tareas.
Gestión Territorial
Integraciones de terceros
Permisos de usuario
Automatización del flujo de trabajo
Medios Bitrix24
Miniatura del vídeo de Bitrix24
Bitrix24 0
Bitrix24 1
Bitrix24 2
Bitrix24 3
Bitrix24 4
Bitrix24 5
Capturas de pantalla de Bitrix24
Captura de pantalla 24 de Bitrix1
Captura de pantalla 24 de Bitrix2
Captura de pantalla 24 de Bitrix3
Captura de pantalla 24 de Bitrix4
Captura de pantalla 24 de Bitrix5
Captura de pantalla 24 de Bitrix6
Exención de responsabilidad
Nuestra investigación está seleccionada a partir de diversas fuentes autorizadas y está destinada a ofrecer asesoramiento general. No garantizamos que nuestras sugerencias funcionen mejor para cada caso de uso, así que considere sus necesidades únicas al elegir productos y servicios. Siéntete libre de compartir tu realimentación.
Última actualización: mayo 08, 2025
Logotipo de Bitrix24
515 Bitrix24 Opiniones
4.1 de 5
Pequeñas empresas (50 o menos emp.)
Apr 24, 2018
 Fuente
Clasificación general:
3.0
DC
dallas c
Compositor
Compartir
"Gráficos llamativos para una experiencia reducida"
que es lo que mas te gusta de Bitrix24?

Bitrix has a great way of organizing the social side of online-only team projects. The visual arrangement is quite interesting and the side bars are for the most part functional and easy to learn. Managing and editing deals and contacts is made easy by one-click editing and saving. Multiple key commands make navigation easy on the wrists, freeing them up for other activities. Notifications are loud and vibrant, ensuring a prompt response to the more urgent tasks. Assigning tasks is done via a user-assignation system, which makes it easy to stay accountable and on task.

¿Qué es lo que no te gusta de Bitrix24?

Bitrix is riddled with whimsical graphics that smooth over the transitions from page to page. They ultimately slow down the experience and draw the eye away from the more critical business elements of the page. On top of that, helpful reminders reminiscent of 'clippy' show to block key functions of the page, making them hard to ignore and, at the end of the day, frustrating.

¿Qué problemas hay? Bitrix24 resolver y cómo te beneficia eso?

Bitrix helps me keep track of the multiple hundreds of calls and emails I send out cold every week, allowing me to keep the clients who are interested and warm up potential future clients. I can track personal interactions and ensure that every meeting is met with a perfect recollection of our entire interaction history.

Pequeñas empresas (50 o menos emp.)
01 de octubre de 2017
 Fuente
Clasificación general:
3.0
AS
Ashley S.
Currículum vitae certificado, Cv y escritor vinculado
Compartir
"El Big Bang... no es sólo una teoría"
que es lo que mas te gusta de Bitrix24?

Bitrix24 is a very comprehensive solution, offering virtually every feature that a small business thinks they need and many that they haven't yet imagined.

¿Qué es lo que no te gusta de Bitrix24?

There may be more bang than the buck really needs. A surplus of features on a dated user interface can lead to a confusing and frustrating experience.

¿Qué problemas hay? Bitrix24 resolver y cómo te beneficia eso?

We looked to Bitrix for a CRM solution. It met every need we could have imagined, except for the need for a manageable solution that didn't overwhelm the team.

Pequeñas empresas (50 o menos emp.)
31 de julio de 2017
 Fuente
Clasificación general:
3.0
Andrea LA avatar
Andrea LA
Autor: Construyendo una mentalidad de éxito Creando éxito en los negocios y en la vida
Compartir
"Buen nivel de entrada o sustituto de CRM para pequeñas empresas"
que es lo que mas te gusta de Bitrix24?

Project Management. It has proven a very useful project management tool that I was able to share with team members across the company. The Chat, Workgroups and Activity Stream facilities are really useful. Not sure how robust the system would be as a CRM for a large corporate organisation though. Data Inputting Form. The CRM Form creation tool is incredibly useful. I used it to create a way for my workers to forward the results of the data collation work they were doing for me. It works very well, and can be added to a webpage, or used as a standalone form.

¿Qué es lo que no te gusta de Bitrix24?

The UI isn't the most user-friendly when you first log in, but it's worth taking the time to have a good look around and learn about all of the tools included. It just takes a while to learn it all, as it's not particularly intuitive. Also, the reporting facilities and options are a little thin I think. Though it's a small thing, I'm not loving the constant stream of notifications that comes through when that option is selected, though I do keep it on as I need some kind of reminder system. Though it can be useful, sometimes it's annoying in the way that the MS PaperClip (remember that?) used to be annoying.

¿Qué problemas hay? Bitrix24 resolver y cómo te beneficia eso?

Keeping in touch with globally dispersed team members whilst working on a data collation and management project.

Pequeñas empresas (50 o menos emp.)
26 de julio de 2017
 Fuente
Clasificación general:
3.0
SA
Semira A.
Corredor de bienes raíces
Compartir
"Bueno para organizar grupos"
que es lo que mas te gusta de Bitrix24?

This helps groups to organize and access materials in one place.

¿Qué es lo que no te gusta de Bitrix24?

This is not completely easy to learn in one day.

¿Qué problemas hay? Bitrix24 resolver y cómo te beneficia eso?

Mainly storage and organization.

Pequeñas empresas (50 o menos emp.)
15 de junio de 2016
 Fuente
Clasificación general:
3.0
AD
Andrew D.
Programador/a de producción
Compartir
"Complejo y poderoso"
que es lo que mas te gusta de Bitrix24?

Well, it's pretty tough on where to actually start, this product does essentially everything. But, in some cases that can be good and bad. Some CRM and loaded software packages can get a little overwhelming and I feel like Bitrix24 is on the cusp of that happening.

¿Qué es lo que no te gusta de Bitrix24?

There is just so much happening at any given time when you are using this software that it can be hard to manage sometimes. There are seemingly 2000 options on the left nav and being from the UX/UI world, that can be a little daunting at times.

¿Qué problemas hay? Bitrix24 resolver y cómo te beneficia eso?

I am solving the issues of team collaboration as well as communication. This platform allows you to do many thing, even make phone and video calls through it which is great. Like I mentioned before. It essentially allows you to do anything.

Pequeñas empresas (50 o menos emp.)
08 de enero de 2016
 Fuente
Clasificación general:
3.0
EA
Emrah A.
Academia Uzman
Compartir
"Una solución CRM con muchas funciones"
que es lo que mas te gusta de Bitrix24?

Bitrix has got a lto of features such as social network, drive, chat, task and project module etc. so it looks like handy. It has got self hosted and cloud versions. If you prefer self hosted version you can pay one time and you will get lifelong license. Also there is mobile and desktop application. Application is compatible with Linux and Mac. Also Mobile application is compatible with iOS and Android. It has got great support. You can connect Bitrix to your Active Directory service.

¿Qué es lo que no te gusta de Bitrix24?

Bitrix administration panel is very (but very) complex. It is hard to use. Translation is so difficult. You must translate more than 1000 variable. Some pre-translated languages in buying package but there wasn't Turkish Language.

¿Qué problemas hay? Bitrix24 resolver y cómo te beneficia eso?

It solves our task distribution and follow needs. Also it is useful for chatting between staff.

Pequeñas empresas (50 o menos emp.)
06 de noviembre de 2015
 Fuente
Clasificación general:
3.0
AM
Andreas M.
Propietario
Compartir
"Sistema alojado: las nuevas actualizaciones provocan muchos fallos en el sistema"
que es lo que mas te gusta de Bitrix24?

Many great functionalities and features but poorly written interface. Able to have the system hosted in house and therefore better control of technical environment. New desktop apps with sync is great and works well. Bitrix24 on iPhone has limited functionalities. Quotes are not available. Data storage with drives and shared access is excellent.

¿Qué es lo que no te gusta de Bitrix24?

Issues with update of the system on hosted environment. Many errors occurring during update process. System is not well tested and process poorly implemented. Support personal has difficulty communicating on English. This is a Russian company. Response to issues inaccurate and/or not well explained. Inadequate support for oracle database. Outdated documentation and online help.

¿Qué problemas hay? Bitrix24 resolver y cómo te beneficia eso?

CRM and content management.

Mercado medio (51-1000 emp.)
22 de julio de 2013
 Fuente
Clasificación general:
3.0
Jon J. avatar
jon j
Diseñador Sr. Ux
Compartir
"No es mi favorito, pero tampoco está mal"
que es lo que mas te gusta de Bitrix24?

Surprisingly it's kind of hard to find PM software that has clear and obvious ways of how to create a new task. In Bitrix24 that's pretty straight forward. The navigation list on the left is helpful.

¿Qué es lo que no te gusta de Bitrix24?

Never been a huge fan of workgroups or separated work spaces. I see the benefit of using them to separate work, but I'm only going to use PM software in a work environment. I don't like having to constantly check different work spaces.

¿Qué problemas hay? Bitrix24 resolver y cómo te beneficia eso?

Not provided

Pequeñas empresas (50 o menos emp.)
20 de octubre de 2020
 Fuente
Clasificación general:
2.5
maja k avatar
Maja K.
Bruja
Compartir
"Demasiado complicado"
que es lo que mas te gusta de Bitrix24?

This software has some useful and elaborated features that can become handy for experienced project managers. I liked the Gantt Chart converter.

¿Qué es lo que no te gusta de Bitrix24?

As for the specialist that I am, this software presented way too many options and features. At the end of the day, I saw that most of my time flew by over building processes instead of executing them.

¿Qué problemas hay? Bitrix24 resolver y cómo te beneficia eso?

I used Bitrix24 mostly for project management and as a personal timetable.

Pequeñas empresas (50 o menos emp.)
Apr 07, 2018
 Fuente
Clasificación general:
2.5
FD
felicia d
Director General/Presidente
Compartir
"Demasiado para principiantes."
que es lo que mas te gusta de Bitrix24?

The ability to do everything you need to do.

¿Qué es lo que no te gusta de Bitrix24?

It’s overwhelming for someone who is new to the whole CRM, project planning area.

¿Qué problemas hay? Bitrix24 resolver y cómo te beneficia eso?

More clients and looking to be more organized.

Pequeñas empresas (50 o menos emp.)
15 de Agosto, 2017
 Fuente
Clasificación general:
2.5
Oleg G. avatar
Oleg G.
Gerente de proyecto
Compartir
"1 año de problemas "
que es lo que mas te gusta de Bitrix24?

Huge opportunities for customization, customization, integration with other services. Easy search for solutions to setup questions. The ability to write letters directly from the system with the help of a binding of working mail. The presence of an application for android. This helps to get access anywhere. Activity Stream intranet center Bulk email Calendar sharing Company structure CRM CRM reports Daily planner Email notifications Extranet File sharing and versioning Instant messages Photo albums Project groups Sales funnel Simple access assignment Tasks Task reporting Time management User profiles Workflow

¿Qué es lo que no te gusta de Bitrix24?

Slow interface. A lot of unnecessary features and settings that do not disable One and the same need can be solved in various ways. This causes confusion in the sophistication of the work. The presence of unnecessary tools in the work complicates navigation and the user's work in the system. Additional functions require certain resources, but they are not used.

¿Qué problemas hay? Bitrix24 resolver y cómo te beneficia eso?

Sales, customer management, the division of the customer base between managers. History of interaction Improve Employee Engagement Communicate with All Stakeholders Instantly No Need for Multiple Applications The Bitrix 24 system is designed, first of all, for large business. This is a large multi-purpose portal, self-contained. When buying Bitmix CRM, you choose not a CRM system, but a huge portal with a huge number of features, which includes CRM-system among others.

Pequeñas empresas (50 o menos emp.)
22 de mayo de 2017
 Fuente
Clasificación general:
2.5
Charlotte S. avatar
Charlotte S.
Gerente de Operaciones de Marketing Global
Compartir
"Excelente herramienta de planificación de proyectos."
que es lo que mas te gusta de Bitrix24?

This software is so much more than a project planner tool, I believe that it'd be a very good 'entry' level CRM. However, I just use the one functionality of Bitrix24, which is the project/task planner. I discovered it whilst trying to find free to use Gant Chart software and this perfectly fits the bill! It's a great platform for colleagues and teams to come together and collaborate on work.

¿Qué es lo que no te gusta de Bitrix24?

You get alot of notifications from this platform - I have had to turn mine off as they were becoming quite spammy.

¿Qué problemas hay? Bitrix24 resolver y cómo te beneficia eso?

Collaboration and management of multiple ongoing projects. Bitrix helps me to juggle a lot of projects at once and help keep me and my team on track with deadlines and ensures that interdependent tasks also do not get forgotten about.

Pequeñas empresas (50 o menos emp.)
Apr 08, 2015
 Fuente
Clasificación general:
2.5
avatar de cheryl r.
Cheryl R.
Vicepresidente de marketing
Compartir
"Me encantó hasta..."
que es lo que mas te gusta de Bitrix24?

I actually really like the interface and many of the features. I found it fairly easy to navigate and it had almost everything I needed to organize my company. I would have liked a gantt view but could live without it.

¿Qué es lo que no te gusta de Bitrix24?

Productivity relies on groups of tasks (tasks and their subtasks) that can be loaded for each new project. Bitrix uses a "template" system but a template cannot have subtasks. So if you have 4 tasks (phases) and each of those has 10 subtasks, you have to load all tasks and subtasks individually and then assign the subtasks to the appropriate task. It is a nightmare. Then to make it even worse, no one but the creator can see templates. So I can't have other developers use my task templates to streamline their workflow.

¿Qué problemas hay? Bitrix24 resolver y cómo te beneficia eso?

It could have helped me completely organize my tasks, projects, clients, prospects, teams, and workflow.

Pequeñas empresas (50 o menos emp.)
15 de octubre de 2022
 Fuente
Clasificación general:
2.0
Oleksii P. avatar
Oleksii P.
Gerente de Desarrollo de Negocios (Acronis)
Compartir
"Experiencia horrible"
que es lo que mas te gusta de Bitrix24?

There is a Kanban-like board for our deals.

¿Qué es lo que no te gusta de Bitrix24?

Overloaded interface and settings, you need to waste a lot of time to adjust your workplace

¿Qué problemas hay? Bitrix24 resolver y cómo te beneficia eso?

On my work I use Bitrix as a CRM system

Mercado medio (51-1000 emp.)
21 de octubre de 2021
 Fuente
Clasificación general:
2.0
Avatar de Tomo S.
tomo s
Investigador senior de experiencia de usuario
Compartir
"software no muy intuitivo"
que es lo que mas te gusta de Bitrix24?

It is a good idea to have project management software, and Bitrix does do the basic job of tracking hours, tracking tasks, tracking projects, measuring productivity, among others. The community/group board feature on the homepage is nice in that you can interact with colleagues and even shows your colleagues' birthdays.

¿Qué es lo que no te gusta de Bitrix24?

There are so many things I dislike! 1. At the top of the page, where you turn on and off to track hours, when you aren't tracking hours, the section keeps flickering, which is so annoying; 2. the site is very heavy and uses a lot of computer memory; 3. it's just very clunky as a whole. It's not intuitive at all how you can track hours by project; even when you just want to pause the project, that option is not on the home page, and I've clicked check and accidentally finished projects when I hadn't completed them. 4. Productivity metrics are annoying; the list goes on

¿Qué problemas hay? Bitrix24 resolver y cómo te beneficia eso?

Tracking hours, tracking tasks, tracking projects, measuring productivity are the main problems I am solving. Benefits - at least the team has a centralized platform where we are tracking projectp progress

Pequeñas empresas (50 o menos emp.)
26 de julio de 2017
 Fuente
Clasificación general:
2.0
avatar de kyle h.
Kyle H.
Analista de sistemas de negocios
Compartir
"Demasiado desordenado, pero poderoso"
que es lo que mas te gusta de Bitrix24?

Adding tasks was super simple and easy.

¿Qué es lo que no te gusta de Bitrix24?

Their desktop app was a joke with next to no features.

¿Qué problemas hay? Bitrix24 resolver y cómo te beneficia eso?

Task management was the problem trying to be solved, but with a team of 2-3 individuals, it felt like more work keeping track of everything than actually working.

Pequeñas empresas (50 o menos emp.)
25 de marzo, 2016
 Fuente
Clasificación general:
2.0
SL
Sergio L.
Profesor de Matemáticas
Compartir
"Buena idea, pero mala realización"
que es lo que mas te gusta de Bitrix24?

Cloud using, chat integrating, design, look and feel

¿Qué es lo que no te gusta de Bitrix24?

Speed, Challenging UX/Structure of interface

¿Qué problemas hay? Bitrix24 resolver y cómo te beneficia eso?

TimeTracking, BugTracking, Managment of employers

Pequeñas empresas (50 o menos emp.)
13 de febrero de 2016
 Fuente
Clasificación general:
2.0
MM
Matteo m.
Gerente General Asia Pacífico
Compartir
"Interesante, no muy flexible e inmediato"
que es lo que mas te gusta de Bitrix24?

The completeness of the product (different functions, menus, etc)

¿Qué es lo que no te gusta de Bitrix24?

The strict process that has to be followed in tracking your commercial activity

¿Qué problemas hay? Bitrix24 resolver y cómo te beneficia eso?

we tried to track a commercial activity but after a while we stopped because it was to complicated

Empresa (> 1000 emp.)
22 de julio de 2013
 Fuente
Clasificación general:
2.0
Daniel J. avatar
Daniel J.
Gerente de operaciones de marketing
Compartir
"No es lo que estábamos buscando"
que es lo que mas te gusta de Bitrix24?

We used Bitrix24 for a while on our team at work and it had some nice features like easy file sharing and communication amongst team members. It was relatively easy to set up.

¿Qué es lo que no te gusta de Bitrix24?

Bitrix24 just wasn't right for us. We mainly used it for task management but the interface was a little clunky and just didn't work for our needs. We ended up switching to a much simpler solution, Asana, which works great for our needs.

¿Qué problemas hay? Bitrix24 resolver y cómo te beneficia eso?

Not provided

Pequeñas empresas (50 o menos emp.)
01 de marzo, 2022
 Fuente
Clasificación general:
1.5
prateek b. avatar
Prateek B.
Desarrollador Full Stack @ Capgemini
Compartir
"Herramienta de gestión de proyectos complicada para principiantes"
que es lo que mas te gusta de Bitrix24?

The chat feature is ok, users can easily share files and drag and drop images.

¿Qué es lo que no te gusta de Bitrix24?

It's very complex for new users, the user interface is laggy and not user-friendly. New users get frustrated using this for the first time. Other simple tools like slack, Trello is way easier than this tool.Horrible support

¿Qué problemas hay? Bitrix24 resolver y cómo te beneficia eso?

working for a company as a freelancer, using their Bitrix24 platform.

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