Adobe Commerce (anteriormente Magento) es un producto alojado y de código abierto y es uno de los creadores de sitios web más grandes de la actualidad, con importantes marcas de primer nivel como Nike y Cisco entre su lista de clientes. El entorno de Adobe Commerce también es escalable; sin embargo, requiere algunos conocimientos de codificación para maximizarlo. La plataforma tiene muchas opciones de personalización y ofrece funciones de marketing automatizadas basadas en disparadores y funciones automáticas de venta cruzada y venta adicional.
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Segmento |
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Despliegue | Nube/SaaS/basado en web, Linux local, Windows local |
Soporte | 24 horas al día, 7 días a la semana (representante en vivo), chat, correo electrónico/servicio de ayuda, preguntas frecuentes/foro, base de conocimientos, soporte telefónico |
Formación | Documentación |
Idiomas | Inglés |
I like that it is customizable but still has a lot of out of the box functionality so you have a good middle ground for custom options along with out of the box functionality.
Added custom extensions and programming can create conflicts and take programming knowledge or help.
We don't currently have any issues with this. We like Magento's ability to connect to several channels and funnel orders into one source. It has been good with the new inventory management updates as well.
There are endless possibilities to what can be done with Magento, It is certainly more than just an eCommerce engine. I would consider it a launching pad to whatever you want to do in eCommerce. With what seems like an endless list of extensions and third-party integrations, and the flexibility of the extensible open-source code it is not hard to make Magento do exactly what you want without altering stability.
We find support to be pretty lackluster. It seems that regardless of the issue, they tend to be pretty slow on the response and are quick to call the problem cause a fault of customization which os not always the case. The native import/export features are not conducive to an enterprise level platform. There are some great extensions out there for this, but they can also be pretty pricey.
We were trying to move to the next level in our online business. Magento gives us a great head start on a reliable platform that would have taken us years to fully develop manually. Instead of spending time developing and creating new features, we were able to spend that time growing the business.
The ability to do multiple tasks in one central software
Because of it's multiple features it tends to be slow
Processing orders and viewing account history
Easy to use for even non web background users
Some things weren’t as intuitive as expected
Simplifying the e-commerce website creation and management Easy for multiple team members to learn and access
Migrated from in house platform, usability, extensibility, and modern feel make it a great upgrade.
Takes a bit to learn all the ins and outs of third party tools, and how to incorporate into platform.
E-Commerce solution for a B2B Seller.
I like how user friendly Magento is. I found it very easy to find customers orders.
It was often very slow. It took a while for things to load.
Fixing customers order if they forgot an item in their cart, or wanted to add something else.
configurability, speed, flexibility, workflow
awkard interface, not always easy to use
not sure what this means
Es muy fácil de usar incluso para personas que no se mueven muy bien en el comercio electrónico.
La verdad es que no hay demasiadas pegas porque puedes configurar prácticamente todo.
Con Magento controlo la página web de mi tienda. Fotos de mis productos, precios, compras y ventas, facturas, almacén,...
Data is able to be pulled directly from CRM database. Makes data generally easier to get to and report on.
I really have no dislikes. It is perfect for what we used it for.
Data is easy to provide and reporting is easy to create. Cloud based so it is convenient as well.
easy to use and to learn. and afforadable. i would recommend my friends to use it if necessary.
Sometimes the thumb image and main image are quite confusing, do not know which one i should go for.
update our website
We love magento. it serves all our needs perfectly. It's versatile and easy to use.
you do need in house developers to customize anything with magento, it's meant for larger commerce.
We have our DTC business featured on magento and it's easy to use. We are considering putting our B2B business on it as well.
Quick and easy setup with numerous helpful widgets for customization
May require a number of additional addons and customization from out of the box to finished storefront
Integration of storefront with fluid UX-friendly interface
The level of customization to suit your needs is over-the-top! The basic structure is easy to navigate, and adding your own features and keeping it all organized is easy and intuitive.
Perhaps some basic features aren't automatically included as far as store options, however it isn't hard to add them yourself if you are nifty with programming and html.
The speed and organization that Magento works has greatly improved our ability to list products faster and get them visible to our customers far quicker than other formats. The versatility also lets us make pages and options that we couldn't before.
Once you get the hang of it, its easy to use.
saving and then continuing over and over again
Easy to update our website
The amount of available plugins. Magento is growing and growing and for every feature you want to add to your site you will always have a plugin.
At some point the performance. For big ecommerce with big catalogs the performance is not extremely good, so you have to invest in a beter (and obviouly more expensive) hosting,
I am selling online properly as well as I am adding new features and services to all my clients, online or not,
The fact that it runs the LAMP framework! Easy to configure and hook up with external APIs like Payment Bridge, PayPal, Avalara Tax service etc. The back-end system provides a lot out of the box. You can set up simple SKUs and configurable skus easily. Magento rolls out security patches very often to address vulnerabilities and this ensures the platform is secure and PCI compliant.
The SUPEE security patches are not always fully tested and tend to cause downtimes when they are installed. We have had to write hotfixes to address some of these SUPEE patch downtimes in the past.
Primarily ECommerce - B2C and B2B Platform.
I like how robust of a system Magento is and they have a great customer support staff. It is fantastic for large organizations.
It's interface is still a little clunky. I wish that it had a more easier way to view changes. We have an e-commerce company with over 20,000 products (conservatively) and I have a staging site. If I want to view my changes, it takes a couple extra steps. Also, it isn't ideal for bundling products together in multiple SKUs on one product detail page. We have had to have that feature built in.
We are able to quickly get products up on our Magento website for some of the largest companies in the world.
The integration features work quite well and sync with many online sales channels (ebay, amazon etc)
M2E function breaks often unfortunately
Keeping up with our orders in one central location for all of our channels we sell on.
The ease of online backend support for customers who call in to place orders.
The basic edition doesn't come with a whole of product features. There are however a lot of extensions that can be used.
Allows for easy sales and coupons. Allows customers an easy checkout experience.
What I like best about Magento is that it's quick to use.
I don't like the complexity of Magento - it's almost too powerful.
Ecommerce for two platforms. Realized benefits integrating data.