Reseñas de 800.com y detalles del producto
800.com es un software dinámico de seguimiento de llamadas, perfecto para empresas que buscan administrar de manera eficiente sus necesidades de telefonía. Con él, puede activar números gratuitos de acuerdo con las reglas de la FCC, identificar a las personas que llaman a través de una función de identificación integrada y nunca perder una llamada gracias a la redirección automática. También ofrece transcripciones de mensajes de voz, alertas automáticas y bloqueo de spam. Manténgase informado con informes personalizados y organice fácilmente los mensajes de voz. Además, grabe llamadas para capacitación y recuperación de información, todo almacenado en un lugar conveniente. Simplifique las comunicaciones de su empresa con 800.com.
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|---|---|
| Segmento |
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| Despliegue | Nube/SaaS/basado en web, Mac de escritorio, Windows de escritorio, Android móvil, iPhone móvil |
| Training | Documentación |
| Idiomas | Inglés |
It was easy to log in to, with a clean interface and has the ability to manage multiple numbers on one dashboard. The Text-to-voice feature for each attendant sounded great.
The app was buggy at the time I had a subscription service with them. My numbers was down for over a week, support was not able to solve the issue where I just gave up on them because they claimed the issue was on my end. I took screen shots of internet speed test, connections, configurations, power cycled my devices, proof that I cleared my cache, even tried login in from a private browser, using Chrome, Firefox, Safari, Brave, etc. to no avail. So the issue never got resolved and I started using my personal cell phone to contact my clients.
It was support to solve considating all my business number onto one dashboard and manage the incoming calls. But instead I was able to take full advantage of the service due to internal issues.
I like that I can review all the calls and have a fax line.
The pricing teir should be about 2-5 a month for what I need. The fax line doesnt work always with the gov fax lines and I have to use another service still. There is no app to make changes to forwarding numbers and such.
I can have international and local marketing done and Ill be able to recieve my calls from anywhere in the world.
The app is user friendly. The customer service is good as well
I do think that they need to give more options to make it more cost effective
A number that does not seem just local. Allows for the company to appear larger
Now that it is all setup and working, I don't have many complaints. Works well and has a good app for your phone to check messages and make and receive calls.
My account was held up for over a week for verification. Texting (SMS) still doesn't work but I didn't need that feature. Cost is pretty high for just a voicemail service, which is my main use for it.
Allows us to have a memorable toll free number to provide voicemail to leave us a message for us to then call them back.
I was able to select my own number from a wide range of options and area codes
Cost is way too high. I am not able to get desktop notifications. the app continuously freezes and does not work most times
The client requested a professional phone number. I am not benefiting financially from this product.